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1	Call Center Manager
	Manage call center campaign and agent. Key features include campaign auto pacing; maintain drop rate threshold to satisfy FTC requirement; agent monitoring and whisper coaching; real time call center visibility and report; predictive dial or autodial.
	Size: 367.0 KB,  Price: Free,  License: Freeware,  Author: Voicent Communications, Inc (voicent.com)

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2	iReferent Light
	Easy-to-use Contact Manager will help you to organize your personal call center. Easy-to-use Contact Manager for small business and home users that organizes your personal call center to work in "hot" mode (while speaking) and keeps track of ...
	Size: 1.5 MB,  Price: USD $20.00 ,  License: Shareware,  Author: Sitex Ltd. (sitex.com.ua)

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3	phulmonty
	Integrates Order entry, Inventory control, sales mgmt, call center, receivables PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order ...
	Size: 13.4 MB,  Price: USD $89.00 ,  License: Shareware,  Author: PHULmonty (phulmonty.com)

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4	Axon Virtual PBx System
	Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology. Axon is a ...
	Size: 468.1 KB,  Price: Free,  License: Freeware,  Author: NCH Software (nch.com.au)
	Axon, Call Controller, Call Delegation, Call Delegator, Call Manager, Pabx, Pbx, Pbx Controller, Pbx Delegation, Pbx Director, Pbx Manager, Virtual Pbx, Windows Pbx

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5	Request Tracker
	An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests ...
	Size: 4.7 MB,  Price: USD $149.00 ,  License: Shareware,  Author: CyberNiche Software (cniche.com)
	Call Center, Crm, Customer Relations Management, Customer Resource Management, Customer Service, Help Desk, Helpdesk, Kms, Resource Management, Service Report, Time, Time Management, Work Order, Workorder Database

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6	Employee Payroll Software
	Employee planner software is widely used in places like call center, help desks, IT sector, hotel, hospital, fire department, transportation services etc. Advanced staff controller tool facilitates user to salvage deleted or lost files through data ...
	Size: 4.6 MB,  Price: USD $159.00, INR 7373 ,  License: Shareware,  Author: Blank purchase orders (blankpurchaseorders.com)
	Attendance, Detail, Employee, Expense, Increment, Leave, Maintain, Management, Organization, Planner, Schedule, Staff

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7	Go4Customer Call Recording Machine
	Call Recording Machine ,Record, Monitor Incoming/Outgoing Calls Go4Customer Call Recording Machine records all the important calls to your Hard Disk manually with a push of button. It stores the files in .wav format with time and date and can be renamed ...
	Size: 2.6 MB,  Price: USD $14.95 ,  License: Shareware,  Author: Cyber Futuristics India Pvt.Ltd. (go4customer.com)
	Answering Machine, Call History, Call Monitoring, Call Record, Call Recording, Call Recording Machine, Call Response, Cli, Fax Machine, Ivr, Phone Call Record, Tele Recording, Telephone Calls, Voice Response Systems

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8	Advanced Call Center
	All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others. An advanced, yet simple-to-use phone answering machine for your voice modem.
	Size: 2.3 MB,  Price: USD $39.95 ,  License: Shareware,  Author: Pingram Software (fonxl.com)
	Call, Call Forward, Call Recording, Caller, Caller Id, Conversation, Monitor, Paging, Phone, Record, Telephone, Telephone Answering Machine, Voice Mail, Voice Modem

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9	Skype Recorder
	It works on Windows OSs and keeps high-quality Skype recording on both sides of a Skype call. Both private and commercial use is supported. AthTek Skype Recorder concentrates on providing best quality Skype calls recording services. It works on Windows ...
	Size: 2.9 MB,  Price: USD $29.95 ,  License: Shareware,  Author: skype-record.com (skype-record.com)
	Record Skype, Record Skype Audio, Record Skype Calls, Record Skype Video, Skype Call Recorder, Skype Recorder

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10	Skype Call Recorder
	Skype Call Recorder concentrates on providing high-quality Skype recording services for both audio and video formats. It automatically record Skype calls for Skype online interviews and business call centers. Skype Call Recorder is widely used by many ...
	Size: 2.3 MB,  Price: USD $29.95, EUR 21 ,  License: Shareware,  Author: SharewareBoss Software (SharewareBoss.com)
	Record Skype, Record Skype Audio, Record Skype Chats, Record Skype Video, Skype Call Recorder, Skype Recorder

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11	Mizu Webphone
	It can call any other SIP soft phone (for free charge) or any landline or mobile number via your softswitch or a VoIP service provider of your choice. The webphone can be also controlled with a simple to use JavaScript API and it is completely customizable.
	Size: 2.5 MB,  Price: USD $500.00, USD 500 ,  License: Demo,  Author: Mizutech S.R.L (mizu-voip.com)
	Javascript Voip, Sip Javascript, Sip Web Phone, Voip Browser Plugin, Voip Gadget, Voip Web Phone, Web Click To Call, Web Phone, Web2phone, Webphone, Webphone Software

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12	WhoCalls
	It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external database. Samples of a Call ...
	Size: 1.4 MB,  Price: USD $32.00 ,  License: Shareware,  Author: MAW Consulting (mawnet.com)
	Callerid, Telephone

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13	Voicent AutoReminder
	Detailed call status report are created after the calls are made. Easy to download, install and test. Once downloaded and installed, just click on the AutoReminder icon on your desktop. The software will guide you through the appointment scheduling ...
	Size: 50.8 KB,  Price: Free,  License: Freeware,  Author: Voicent Communications, Inc (voicent.com)
	Appointment Confirmation, Auto Dialer, Autodialer, Calendar, Dial-up, Medical Office Management Software, Modem, Phone Messaging System, Phone Notification, Phone Software, Phonetree, Scheduler, Telephony, Televox, Voice, Voiceshot, Voicexml, Voip, Vonage

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14	Wireless-DS for gsm remote monitoring
	Voice call handling (both incoming and outgoing). GSM Data calls handling. Handling of phonebooks of both SIM and terminal. Call diverting Enabling/disabling and changing of PIN Wireless Dev Studio ...
	Size: 2.3 MB,  Price: USD $98.00 ,  License: Demo,  Author: Net Sphaera S.n.c. (wirelessdevstudio.com)
	Activex, Falcom, Fleet Management, Gprs, Gsm, Gsm Modem, Gsm Ocx, Industrial Automation, Remote Control, Remote Monitoring, Send Sms, Siemens, Sms, Sms Activex, Sms Alert, Sms Ocx, Sms Server, Sms Vb, Sms Visual Basic, Sonyericsson

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15	RSScrawler
	Keep your employees in call center, helpdesks or at their work place always best information about your company. RSScrawler offers a huge set of customizing options to make it fit perfectly to your individual demands.
	Size: 1.6 MB,  Price: USD $13.95, EUR 9.95 ,  License: Shareware,  Author: mirabyte GmbH & Co. KG (mirabyte.com)
	Atom, Corporate News Ticker, Crawler, Desktop, Enterprise Rss, Feed, Feeds, Infos, News, News Strip, News Ticker, Newscrawler, Newsticker, Pipeline, Rdf, Rss, Strip, Ticker, Tickerbar

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16	Wireless-DS for gsm modem
	Voice call handling (both incoming and outgoing). GSM Data calls handling. Handling of phonebooks of both SIM and terminal. Call diverting Enabling/disabling and changing of PIN Wireless Dev Studio ...
	Size: 2.3 MB,  Price: USD $98.00 ,  License: Demo,  Author: Net Sphaera S.n.c. (wirelessdevstudio.com)
	Activex, Falcom, Fleet Management, Gprs, Gsm, Gsm Modem, Gsm Ocx, Industrial Automation, Remote Control, Remote Monitoring, Send Sms, Siemens, Sms, Sms Activex, Sms Alert, Sms Ocx, Sms Server, Sms Vb, Sms Visual Basic, Sonyericsson

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17	Avaya Exam 132-S-501.1 Guide is Free
	1 AVAYA Certified Contact or Call Center Maintain Elective, syllabus, sample question, Braindumps sample questions, certifications books study guide, certification exam notes, study material, study materials, sample tests, sample questions, ...
	Size: 2.9 MB,  Price: USD $9.00 ,  License: Shareware,  Author: http://www.ePlanetLabs.com (ePlanetLabs.com)
	Avaya Exam 132-s-501, Books, Braindumps, Certification, Dumps, Ebook, Exam, Exams Notes Test, Faq, Free, Free Paper, Materials, Mock, Pdf, Sample Questions, Sample Tests, Study Guide, Syllabus, Tutorial

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18	Avaya Exam 132-S-710.1 Guide is Free
	1, certification, exam, AVAYA Certified Call Center Design Elective, materials, syllabus, sample question, Braindumps sample questions, certifications books study guide, certification exam notes, study material, study materials, sample tests, ...
	Size: 2.9 MB,  Price: USD $9.00 ,  License: Shareware,  Author: http://www.ePlanetLabs.com (ePlanetLabs.com)
	Books, Braindumps, Certification, Dumps, Ebook, Exam, Exams Notes Test, Faq, Free, Free Paper, Materials, Mock, Pdf, Sample Questions, Sample Tests, Study Guide, Syllabus, Tutorial

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19	Avaya Exam 132-S-711.1 Guide is Free
	1 AVAYA Certified Call Center Implement Elective, syllabus, sample question, Braindumps sample questions, certifications books study guide, certification exam notes, study material, study materials, sample tests, sample questions, sample test, ...
	Size: 2.9 MB,  Price: USD $9.00 ,  License: Shareware,  Author: http://www.ePlanetLabs.com (ePlanetLabs.com)
	Books, Braindumps, Certification, Dumps, Ebook, Exam, Exams Notes Test, Faq, Free, Free Paper, Materials, Mock, Pdf, Sample Questions, Sample Tests, Study Guide, Syllabus, Tutorial

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20	Embedded VOIP SIP Developers Kit
	for Registered Users] Create a Mobile Answering Machine Create a Mobile Interactive Voice Response Create a Mobile Professional Call Center  VOIP using an IP Phone [registered users only] Embedded IP Phone ----- Ethernet ----- Router ---- Internet ...
	Size: 2.4 MB,  Price: USD $799.00 ,  License: Demo,  Author: Research Lab Inc (research-lab.com)
	Embedded H323 Phone, Embedded Internet Protocols, Embedded Sip Phone, Embedded Telephony, Embedded Voip, Instant Messaging, Rtc Api, Sipphone, Voip, Voip H323, Voip Sip

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21	VOIP H323 Phone SDK
	for Registered Users], Easily Create a Answering Machine, Easily Create a Interactive Voice Response, Easily Create a Professional Call CenterÂ
	Size: 5.2 MB,  Price: USD $399.00 ,  License: Shareware,  Author: Research Lab Inc (research-lab.com)
	Asterisk, Cisco, H323, Openh323, Rfc Standards Voip, Rtc Api, Sip, Sip Stack, Sipphone, Voip, Web Phone

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22	CT Developer Studio
	CT Developer Studio helps you develop and host automated call handling systems which can be tailored to individual needs. Develop complex IVR software or implement a simple inbound call center, set up automatic dialing or create a fully automatic call ...
	Size: 45.8 MB,  Price: USD $99.00 ,  License: Commercial,  Author: Pingram Marketing (tweakinternals.com)

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23	MAS Heavy Metal E-Commerce Platform
	Additional modules include: Affiliates Module, Email Tools Pro Module, Loyalty/Rewards Point Module, Reports & Statistics Web Service, Wish List/ Gift Registry Module, Value Added Reseller (VAR)/MLM Module, Google Optimization Web Service, Price Comparison Engine Submission Web Service, Multi Templates (Storefront) Module, Member's Only Module, Barcode Generator, Digital Products Module, Gift-wrap Module, Print Shop Module, Staging Area Module, Side-by-Side Comparison Module, Quick Order Call Center Module, Sales ...
	Size: 4.9 MB,  Price: USD $69.99 ,  License: Shareware,  Author: Make-a-Store, Inc. (make-a-store.com)

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24	Voicent Phone Appointment Reminder
	Detailed call status report are created after the calls are made. Easy to download, install and test. Once downloaded and installed, just click on the Auto Reminder icon on your desktop. The software will guide you through the appointment scheduling ...
	Size: 284.0 KB,  Price: Free,  License: Freeware,  Author: Voicent Communications, Inc (voicent.com)

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25	osCommRes
	In the backend, take advantage of many powerful features like advanced reporting, drop shipping and call center functionality. Stay close to your customers with built in e-Marketing and SMS-Marketing. There are a huge number of features. Too many to ...
	Size: 15.6 MB,  Price: Free,  License: Freeware,  Author: osCommRes (oscommres.com)