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1	DataTrack System
	The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. The DataTrack System is an affordable, web enabled ...
	Size: 12.7 MB,  Price: USD $349.99 ,  License: Commercial,  Author: Magnoware Systems (magnoware.com)

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2	Skype Call Recorder
	Skype Call Recorder concentrates on providing high-quality Skype recording services for both audio and video formats. It automatically record Skype calls for Skype online interviews and business call centers. Skype Call Recorder is widely used by many ...
	Size: 2.3 MB,  Price: USD $29.95, EUR 21 ,  License: Shareware,  Author: SharewareBoss Software (SharewareBoss.com)

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3	BridgeTrak Help Desk Software
	Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/contract tracking, etc ...
	Size: 43.6 MB,  Price: USD $995.00 ,  License: Demo,  Author: Kemma Software (kemma.com)

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4	Skype Recorder
	It works on Windows OSs and keeps high-quality Skype recording on both sides of a Skype call. Both private and commercial use is supported. AthTek Skype Recorder concentrates on providing best quality Skype calls recording services. It works on Windows ...
	Size: 2.9 MB,  Price: USD $29.95 ,  License: Shareware,  Author: skype-record.com (skype-record.com)
	Record Skype, Record Skype Audio, Record Skype Calls, Record Skype Video, Skype Call Recorder, Skype Recorder

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5	Call Center Manager
	Manage call center campaign and agent. Key features include campaign auto pacing; maintain drop rate threshold to satisfy FTC requirement; agent monitoring and whisper coaching; real time call center visibility and report; predictive dial or autodial.
	Size: 367.0 KB,  Price: Free,  License: Freeware,  Author: Voicent Communications, Inc (voicent.com)
	Agent Management, Auto Pacing, Call Center, Call Center Management, Call Center Monitor, Call Center Report, Drop Rate Threshold

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6	AthTek Skype Recorder
	AthTek Skype Recorder is widely used by many Skype users and business call centers. It has been awarded as Best Skype Recording Tool by many users. Skype Recorder concentrates on providing high-quality Skype recording services for both audio and video ...
	Size: 2.9 MB,  Price: USD $29.95 ,  License: Shareware,  Author: AthTek Software (AthTek.com)
	Record Skype, Record Skype Audio, Record Skype Chats, Record Skype Video, Skype Call Recorder, Skype Recorder

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7	Queuing Model Excel
	Queuing models are used extensively in call centers, toll booth operations and situations where a there is a queue for service including, counter staff, service staff, call response staff or maintenance staff. They can be applied in any business providing ...
	Size: 150.9 KB,  Price: USD $27.00 ,  License: Shareware,  Author: Bizpep (bizpeponline.com)
	Bizpep, Business, Costs, Customer, Excel, Flow, Line, Maximize, Minimize, Model, Optimize, Points, Profit, Queue, Queuing, Service, Software, Staff, Tool, Utilization

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8	Num2Alpha ActiveX DLL
	- Check Production Systems  - B2C (Business-to-Customer) Web Sites  - Call Centers  - Educational Tools  - Legal Documentation
	Size: 293.9 KB,  Price: USD $49.95 ,  License: Shareware,  Author: Ancient Software (ancientsoft.com)
	Activex, Basic, Bussiness, Dll, Finincial, Numbers, Office, Vb, Visual, Words

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9	Ten Thumbs Typing Tutor
	The program is suitable for learners of all ages, and is used in schools, at home, in colleges, universities and industry, including call centers and financial services organizations. Learn using full and proper QWERTY or Dvorak tuition with U.S and ...
	Size: 10.2 MB,  Price: USD $25.95 ,  License: Shareware,  Author: Runtime Revolution Ltd (runrev.com)
	Beacon, Keyboard, Keyboarding, Learn, Learn To Type, Mavis, Revolution, Runtime, Skill, Teach, Ten Thumbs Typing Tutor, Touch Typing, Tutor, Type, Typed, Typing, Typingmaster, Typist

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10	Credit Card Processing CC Validator Tool
	Perfect for call centers, small offices (attorneys, dentists, doctors, consultants, etc.). Download for free and start using this tool to instantly eliminate fraudulent orders and invalid card numbers.
	Size: 373.1 KB,  Price: Free,  License: Freeware,  Author: Accept by Phone, Inc (accept-by-phone.com)
	Credit Card Online Processing, Credit Card Processing, Credit Card Processing Software, Credit Card Processing Wireless, Merchant Credit Card Processing

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11	Uplink Skype to Sip Adapter
	The problem is the proprietary IP phone 'Skype' has an almost cult following in the youth market and sometimes the call rates for SkypeOut are discounted. This software lets you connect calls between the two systems. Typical Applications:
	Size: 238.3 KB,  Price: USD $27.50 ,  License: Shareware,  Author: NCH Swift Sound Software (nch.com.au)
	Adapter, Asterisk Skype, Sip, Sip To Skype, Skype, Skype Adapter, Skype To Sip, Skype To Sip Converter, Voip Adapter

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12	KDSimStudio simulation software
	It comes with a visual drag n drop environment which allows you to simulate interviews, sales meetings, call centers, employee evaluation and any kind of interpersonal interaction. With the use of this powerful tool you can arrange your meetings as ...
	Size: 22.1 MB,  Price: USD $99.00 ,  License: Shareware,  Author: Data Recovery Directories (ddiitt.com)

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13	CT Developer Studio
	CT Developer Studio helps you develop and host automated call handling systems which can be tailored to individual needs. Develop complex IVR software or implement a simple inbound call center, set up automatic dialing or create a fully automatic call ...
	Size: 45.8 MB,  Price: USD $99.00 ,  License: Commercial,  Author: Pingram Marketing (tweakinternals.com)

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14	Knowledge Base Software
	KBlance faq system can also be used to assist your support staff, especially in call centers, to help them effectively respond to customer queries on the spot. Hence, KBlance provides the complete helpdesk system that any webmaster would need. The users ...
	Size: 0,  Price: USD $19.00 ,  License: Shareware,  Author: certmagic.com (kblance.com)

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15	Agares Auto Attendant
	Using Agares Auto-Attendant means you can now present a very professional image to your customers each and every phone call. Here's an example scenario. Lets say you have callers who constantly ask about your specials, your location, and your hours ...
	Size: 3.6 MB,  Price: Free,  License: Freeware,  Author: Agares Media (agaresmedia.com)
	Agares, Answer, Auto, Auto Attendant, Automatic

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16	ID Cards Designer
	application is suitable for various organizations including business and trade, banks, health care departments, governments agencies, information technology(IT) companies, postal departments, call centers, schools, college, educational institutes, security ...
	Size: 10.3 MB,  Price: USD $38.00, INR 1946 ,  License: Shareware,  Author: ID cards designer (companyidbadges.net)
	Card, Colorful, Designing, Generate, Identification, Print, Stunning

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17	Call Accounting Mate
	Call Accounting Mate is an industrial strength, fast and reliable call accounting software that can be used in institutions such as offices, hospitals, universities, and organizations that need to allocate telecom costs to individuals or departments.
	Size: 2.0 MB,  Price: USD $375.00 ,  License: Shareware,  Author: Call Accounting and Telephone Reporting (callaccounting.ws)
	Call Accounting Software, Hotel Billing, Phone Software, Telemanagement, Telephone Billing

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18	Go4Customer Call Recording Machine
	Call Recording Machine ,Record, Monitor Incoming/Outgoing Calls Go4Customer Call Recording Machine records all the important calls to your Hard Disk manually with a push of button. It stores the files in .wav format with time and date and can be renamed ...
	Size: 2.6 MB,  Price: USD $14.95 ,  License: Shareware,  Author: Cyber Futuristics India Pvt.Ltd. (go4customer.com)
	Answering Machine, Call History, Call Monitoring, Call Record, Call Recording, Call Recording Machine, Call Response, Cli, Fax Machine, Ivr, Phone Call Record, Tele Recording, Telephone Calls, Voice Response Systems

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19	EasyTrack
	Self-contained helpdesk call-logging system EasyTrack is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc. A feature of EasyTrack is its simplicity, everything is on ...
	Size: 3.5 MB,  Price: USD $49.00 ,  License: Shareware,  Author: EasyTrack (ziggyred.com)
	Helpdesk Call Logging

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20	phulmonty
	Integrates Order entry, Inventory control, sales mgmt, call center, receivables PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order ...
	Size: 13.4 MB,  Price: USD $89.00 ,  License: Shareware,  Author: PHULmonty (phulmonty.com)
	Call Center, Contact Management, Crm, Inventory Control, Order Entry, Sales Management

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21	PBX Call Tarifficator Pro
	Call accounting application for office telephone switching systems. Free demo. PBX Call Tarifficator Pro is a call accounting and billing system, which helps you to manage all the telephone traffic via your office switching system. It can count all local ...
	Size: 797.8 KB,  Price: Free,  License: Demo,  Author: DCS Laboratory Ltd. (dcslab.net)
	Accounting, Bill, Billing System, Incoming Logger, Outgoing Traffic Reports, Pbx Call Tarifficator, Pc Serial Port, Phone, Register Billing Software Download, Smdr Cable Pinout, Software, Switching Logging Data Print, Tariff, Telephone, Terminal Emulation

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22	iReferent Light
	Easy-to-use Contact Manager will help you to organize your personal call center. Easy-to-use Contact Manager for small business and home users that organizes your personal call center to work in "hot" mode (while speaking) and keeps track of ...
	Size: 1.5 MB,  Price: USD $20.00 ,  License: Shareware,  Author: Sitex Ltd. (sitex.com.ua)
	Address, Book, Call, Center, Contact, Crm, Custom, Customer, Database, Directory, Home, Ireferent, Management, Manager, Office, People, Personal, Phone, Relation, Services

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23	AutoSecretary
	It can call your customers and give them different personalized sets of voice information based on custom scripts. Modern business is heavily relied on automatic telephony solutions. Managing customers' calls and providing support using voice lines ...
	Size: 477.9 KB,  Price: USD $150.00 ,  License: Shareware,  Author: Computer telephony via voice modems (autosecretary.com)
	Answering Machine, Automated Attendant, Autosecretary, Call Center, Calling Machine, Cnd, Communication, Computer Telephony, Dialing Machine, Odbc, R Dialogic, Sql, Subscribe, Synthesis, Voice Modem, Vote Duty Notification, Warning

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24	DripDrop
	Call the plumber! Theres a leak somewhere, hear it? DRIP DROP! Oh, its DRIP DROP, a set of 3 puzzle games: Wipe out your foe with FLOOD; the animals are hungry and youll have a need to FEED! The third is CLASSIC, a tricky falling object puzzle. Call ...
	Size: 4.0 MB,  Price: USD $14.95, EUR 14.95 ,  License: Shareware,  Author: Phelios Game downloads (phelios.com)
	Call, Drip, Drop, Hear, Plumbe, Puyo, Puzzle, Water

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25	Moony
	Versatile Isdn Call Monitor, Answering machine and Fax (send/receive) Moony is an ISDN call monitor program. The basic purpose is to show the phone number (and names) for incoming calls. Other highlights are telephone answering machine, fax (send and ...
	Size: 2.9 MB,  Price: USD $19.00, EUR 14.8 ,  License: Shareware,  Author: EmTec Innovative Software (emtec.com)
	Answering, Call, Capi, Fax, Isdn, Machine, Mobile, Monitor, Sms, Voice Mail