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1	Business Letter Professional
	Best letter-making software for marketing managers, home businesses, consultants, accountants, secretaries, customer service, HR managers, and CEOs. Includes more than 1000 typical business letter templates. Business Letter Professional includes more ...
	Size: 1.2 MB,  Price: USD $39.99 ,  License: Shareware,  Author: eMatrixSoft, Inc. (eMatrixSoft.com)

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2	Business Letter Professional 2007
	Best letter-making software for marketing managers, home businesses, consultants, accountants, secretaries, customer service, HR managers, and CEOs. Includes more than 1000 typical business letter templates. Business Letter Professional includes more ...
	Size: 1.2 MB,  Price: USD $39.99 ,  License: Shareware,  Author: eMatrixSoft (ematrixsoft.com)

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3	VueChat Enterprise Server
	Vuechat - web based Customer Service software featured with live video and voice VueChat is a set of business solutions, techniques and technologies that allow people to communicate and build modern and efficient relations with customers and partners ...
	Size: 607.9 KB,  Price: USD $19.00 ,  License: Shareware,  Author: VueCam (vuechat.com)

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4	VueChat Customer Service
	Web based Customer Service with live video/voice chat, instant messaging and CRM VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, ...
	Size: 3.3 MB,  Price: USD $19.00 ,  License: Shareware,  Author: VueCam (vuechat.com)
	Business, Chat, Client, Corporate, Crm, Customer, Customer Service Software, Customer Support Software, Express, Help Desk, Helpdesk, Lindows, Linux, Live Voice, Online, Representative, Server, Software, Unix, User

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5	Easy-CSS
	For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. For ...
	Size: 9.3 MB,  Price: USD $99.00, EUR 99 ,  License: Shareware,  Author: kosmos BOS (kosmosbos.com)
	Appointment, Calendar, Call Center, Contract, Crm, Crm Software, Customer, Customer Request, Customer Service, Customer Service And Support, Easy, Five Steps, Help Desk, Knowledge Base, Phone, Schedule, Small Business Crm, Technician

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6	Chat Interface for Operator
	Very good tool for increase sales and provide best customer service. Fully customizable visitor interface. Easy to use & implement service. Free trial. Add live chat on your web site watch visitors on your web site in real time and chat with them. ...
	Size: 478.7 KB,  Price: USD $8.99 ,  License: Shareware,  Author: Live2support Inc. (live2support.com)
	Customer Chat, Customer Service, Customer Service Software, Live Assistance, Live Chat, Live Help, Live Support Chat Software, Online Chat Live Chat Software, Sales Chat, Support Chat, Visitor Chat, Visitor Monitoring, Web Chat, Web Site Chat

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7	ManageEngine SupportCenter Plus
	ManageEngine SupportCenter Plus is a complete web-based Customer Service Support Software offering Trouble Ticketing, Account Contact Management, SLA Management Knowledge base in one low-cost, easy-to-use package for superior Customer Support. ManageEngine ...
	Size: 31.3 MB,  Price: Free,  License: Freeware,  Author: AdventNet Inc (adventnet.com)
	Contact Management, Customer Service Management Software, Customer Support Software, Knowledge Base, Request Tracking, Self Service Portal, Service Level Agreement, Trouble Ticketing System, Workflow Management

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8	Boldchat Operator Client .NET
	Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site to get started. Paid editions allow managing leads, emails, and tickets. Free live chat software for online sales and support teams.
	Size: 4.5 MB,  Price: Free,  License: Freeware,  Author: Bravestorm, LLC (boldchat.com)
	Chat, Contact, Contact Manager, Contacts, Crm, Customer, Customers, Email, Email Management, Email Manager, Help Desk, Helpdesk, Hit Counter, Live Chat, Live Help, Live Support, Sales, Software, Support, Ticket

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9	StromaSoft CRM Customer Service Helpdesk - Outlook Edition
	StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message. StromaSoft CRM customer service helpdesk + Sales ...
	Size: 14.3 MB,  Price: USD $199.00 ,  License: Shareware,  Author: StromaSoft Ltd (StromaSoft.com)
	Call Center, Call Logging, Crm, Customer Relationship Managements, Ecrm, Help Desk, Helpdesk, Incidents, Instant Messaging, Newsletter, Outlook, Post-it Notes, Sticky Notes, Support Calls, Support Center, Telephone Calls, Telephone Messages, Telephony, Tickets, Workflow

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10	Help Desk for IIS
	Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. Help Desk for IIS is a web-based ...
	Size: 4.1 MB,  Price: USD $199.00 ,  License: Shareware,  Author: MIS Utilities (misutilities.com)
	Help Desk, Helpdesk, Support Desk, Web Based, Web-based, Web-based Help Desk, Web-based Helpdesk

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11	IMbrella
	Restricting employees to messaging only with co-workers, customers and vendors means enhanced productivity, faster customer service and a more streamlined enterprise. Easily deployed, IMbrella installs on any PC with access to your network and analyzes ...
	Size: 34.8 MB,  Price: USD $200.00 ,  License: Shareware,  Author: Deerfield.com (deerfield.com)
	Archive, Block, Detect, Gate, Im, Secure, Secure Instant Messaging

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12	The Job Log
	The Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. The Job Log is designed for the small business ...
	Size: 19.9 MB,  Price: USD $34.95 ,  License: Shareware,  Author: Lazy Bayou (lazybayou.com)

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13	LiveServiceDesk
	POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE "According to surveys, 25-75% of shopping cart abandonment is due to websites lacking real-time customer service to answer questions or resolve problems. POWERFUL AND AFFORDABLE LIVE CUSTOMER ...
	Size: 10.3 MB,  Price: USD $249.00 ,  License: Shareware,  Author: SwampFox Software Ltd (liveservicedesk.com)

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14	Business Letter Professional 2005
	With this software, you need not to hire a business letter expert to write for you, - you can write impressive and effective letters yourself with strengthened skills, less time and no extra money cost. The embedded text editor in this program allows ...
	Size: 1.9 MB,  Price: USD $29.99 ,  License: Demo,  Author: eMatrixSoft (ematrixsoft.com)

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15	Multi Operator ASP Chat Script
	Live chat service provides live chat support, visitor tracking and proactive sales for your products and services. Web based chat software allows multilingual chat conversation between online website visitors and website customer support executive. Customer ...
	Size: 1.2 MB,  Price: USD $169.00, INR 7269 ,  License: Shareware,  Author: Partition Recovery (partitionrecoveryfreeware.net)
	Address, Ajax, Asp, Browser, Chat, Customers, Download, Finder, Flash, Help, Internet, Ip, Live, Lookup, Manage, Messages, Messenger, Online, Promotion, Refresh

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16	miOOt Live chat
	mioot Live chat software an expert in live chat, live help, live support, Online chat software offer live customer support for your business. Try FREE Live Chat Software for websites & Call Center to enable live chat service. miOOt live chat is a visitor ...
	Size: 1.4 MB,  Price: USD $9.00 ,  License: Shareware,  Author: Mioot Live chat software (mioot.com)
	Call Center Services, Crm, Customer Support, Invite Chat, Live Help, Live Support, Tickets System

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17	Mioot Live Chat Software
	com Live chat software an expert in live chat, live help, live support, Online Free Live chat software offer live customer support for your business. Try FREE Live Chat Software for websites & Call Center to enable live chat service. mioot.com Live chat ...
	Size: 1.4 MB,  Price: USD $9.00 ,  License: Shareware,  Author: Mioot Live Chat Software (mioot.com)
	Live Chat, Live Chat Software, Live Help, Live Support

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18	Queuing Model Excel
	Calculate the number of service staff to minimize service and waiting costs. The Queuing Model will calculate the optimum number of customer service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, ...
	Size: 150.9 KB,  Price: USD $27.00 ,  License: Shareware,  Author: Bizpep (bizpeponline.com)
	Bizpep, Business, Costs, Customer, Excel, Flow, Line, Maximize, Minimize, Model, Optimize, Points, Profit, Queue, Queuing, Service, Software, Staff, Tool, Utilization

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19	Stauri FAQtaur
	A development tool allowing you to create an interactive software service agent. Stauri FAQtaur 2.0 is a complete system for creating virtual characters for your web site. Stauri FAQtaur 2.0 will allow you to: o Quickly create a knowledge ...
	Size: 1.4 MB,  Price: USD $39.95 ,  License: Shareware,  Author: Victauri LLC (victauri.com)
	Agent, Assistant, Bot, Customer, Faqtaur, Intelligent, Relationship, Service, Virtual

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20	QUAD Help Desk
	Customer support just got easier. QUAD Help Desk provides quick and easy recording, updating and reporting on customer support issues. New charts give insight into the calls you and your staff receive and complete. QUAD Help Desk was designed to be ...
	Size: 4.1 MB,  Price: USD $179.00 ,  License: Shareware,  Author: Dennis Baggott and Sons (lnsoftware.com)
	Customer Support, Help Desk, Web Enabled Help Desk

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21	Service Desktop Pro
	Service Desktop Pro is an integrated Business and Personal Information Management Software. It is basically aimed at IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. Service Desktop Pro is an integrated Business ...
	Size: 17.6 MB,  Price: USD $99.95 ,  License: Shareware,  Author: Webtech Softwares & Services Ltd (servicedesktop.com)
	Billing Software, Business Management Software, Business Software, Contact Management Software, Invoice Software, Leads Management Software, Project Management Software, Service Management Software, Service Provider Business Management Software

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22	Live2support Live Chat Software
	Enhance sales and advance customer support delivery by adding live chat to your website. Observe visitors on your website in real time. Interact proactively through chat invitations. Entirely customizable visitor interfaced. One click installation. Live2Support ...
	Size: 11.9 MB,  Price: USD $9.99 ,  License: Shareware,  Author: Live2support Inc. (live2support.com)
	Add Chat, Chat Live, Chat Software, Customer Support, Live Chat, Live Chat For Website, Live Chat Software, Live Chat Support, Live Chatting, Live Help, Live Support, Live Support Chat, Live Support Software, Live2support, Livechat, Online Chat Tool

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23	SCP 4.0
	SCP recommends what to make, how much to make, and when to make it in order to fulfill existing customer orders. Supply Chain Planning (SCP) provides materials managers and planners with a concise tool to control inventory. SCP recommends what to make, ...
	Size: 42.9 MB,  Price: USD $24000.00 ,  License: Demo,  Author: Jada Management Systems LLC (jadaman.com)
	Capacity Planning, Cpfr, Demand Planning, Forecasting, Supply Chain Planning, Vendor Managed Inventory, Vmi

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24	Ontiva Fusion Suite
	ONTIVA FUSION is a fully integrated communication solution that facilitates real-time sales, customer support and marketing strategy through the Internet. ONTIVA FUSION is a fully integrated communication solution that facilitates real-time sales, customer ...
	Size: 7.5 MB,  Price: USD $14.99 ,  License: Shareware,  Author: TrilogyLive, LLC (ontiva.com)
	Boldchat, Crm, Fusion, Live Chat, Live Person, Live Support, Ontiva, Website Crm, Website Support, Website Tools

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25	WizAdvisor Professional Advisor
	Ask your customer for needs or usage, and match his profile with your portfolio for the best offering. The WizAdvisor is an innovative and efficient virtual advisor tool that helps enterprises with a broad product or service range to promote their offers ...
	Size: 41.4 MB,  Price: USD $1302.00, EUR 950 ,  License: Demo,  Author: Internet Invest GmbH (wizadvisor.com)
	Comparison, Cpo, E-marketing, Guided Selling, Guided Shopping, Help Desk, Knowledge Management, Manufacturer, Market Research, One To One Marketing Product Finder, Online-marketing, Recommender, Retail, Sales Assistant, Sales Promotion, Selection Tool