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1	The Help Desk Toolkit
	The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. The Help Desk Toolkit offers the definitive guide to setting up and running a successful ...
	Size: 4.3 MB,  Price: USD $199.00 ,  License: Shareware,  Author: Ovitz Taylor Gates (sixsigmasurvival.com)

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2	Macros
	Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help ...
	Size: 951.8 KB,  Price: USD $29.95 ,  License: Shareware,  Author: Information Packaging (info-pack.com)

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3	Auscomp IT Commander
	Web Based Help Desk Solution for Small Businesses and Enterprises A web based help desk solution for small businesses & enterprises giving you an essential & easy to use support platform for your employees & customers. It improves efficiencies & decreases ...
	Size: 6.7 MB,  Price: USD $900.00 ,  License: Shareware,  Author: Auscomp (auscomp.com)

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4	Web Based Helpdesk Add-In for MS Outlook
	A web based help desk solution add-in for MS Outlook for small businesses & enterprises giving you an essential & easy to use support platform for your employees & customers. It improves efficiencies & decreases expenses, so reduces overall costs. A ...
	Size: 637.4 KB,  Price: USD $245.00 ,  License: Shareware,  Author: Auscomp (auscomp.com)
	Article, Asset, Customer, Database, Desk, Error, Help, Internet, Intranet, It, Knowledge Base, Management, Outlook, Problem, Route, Service, Sms, Support

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5	Defect Tracker
	Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web. Successful bug tracking ...
	Size: 455.5 KB,  Price: USD $30.00 ,  License: Commercial,  Author: Pragmatic Software Co., Inc. (PragmaticSW.com)
	Change Management, Defect Tracking, Help Desk Management, Sdlc, Web Based Defect Tracking

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6	ManageEngine ServiceDesk Plus
	ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt knowledge mgmt functionalities. ITIL ready version is also available. ManageEngine ...
	Size: 43.0 MB,  Price: Free,  License: Commercial,  Author: AdventNet Inc (adventnet.com)
	Asset Management, Contract Management, Help Desk, Helpdesk Software, Inventory Management, Itil Help Desk, Knowledge Base, Purchase Order Management, Service Desk, Trouble Ticketing

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7	VersaSRS HelpDesk
	FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'. versaSRS Help Desk provides a flexible and scalable solution for managing ...
	Size: 7.3 MB,  Price: Free,  License: Freeware,  Author: DEK Software International (deksoftware.com)
	Browser Based, Call Centre, Case Management, Contact Centre, Crm, Help Desk, Incident, Issue, Issue Management, Issue Tracking, Self Help, Service, Service Request, Support, Thin Client, Web Based

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8	LBE Web Helpdesk
	Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc Help Desk designed ...
	Size: 2.3 MB,  Price: USD $950.00 ,  License: Shareware,  Author: Leigh Business Enterprises Ltd. (Lbesoftware.com)
	Call Tracking, Customer Relations Management, Customer Service, Helpdesk, Helpdesk Software, Support, Web Help Desk, Web Help Desk Software, Web Helpdesk, Web Helpdesk Software

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9	QUAD Help Desk
	QUAD Help Desk provides quick and easy recording, updating and reporting on customer support issues. New charts give insight into the calls you and your staff receive and complete. QUAD Help Desk was designed to be a very simple, easy to learn, easy ...
	Size: 4.1 MB,  Price: USD $179.00 ,  License: Shareware,  Author: Dennis Baggott and Sons (lnsoftware.com)
	Customer Support, Help Desk, Web Enabled Help Desk

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10	Computer Admin Pro
	Powerful and easy-to-use asset management and help desk tracking software. Computer Admin is a powerful and easy-to-use asset management and help desk tracking software. Asset Management: Consolidate your computer hardware and software information: computer ...
	Size: 8.4 MB,  Price: USD $149.00 ,  License: Shareware,  Author: CG Software (chickengirl.com)
	Asset, Compliance, Computer, Database, Desk, Hardware, Help, Helpdesk, License, Maintenance, Mangement, Peripherals, Registration, Serial, Software, Tracker, Tracking

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11	Shut Up And Reboot
	Comprehensive windows only Help Desk Program with a Funny Name Easily record, update and report on users, computers, peripherals, software, user training and support issues. Updated interface, new charts and graphs, integrated backup and restore. Don't ...
	Size: 9.7 MB,  Price: USD $179.00 ,  License: Shareware,  Author: Dennis Baggott and Sons (lnsoftware.com)
	Computer Inventory, Help Desk, Pc Support

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12	AccessAble Help Desk Pro Edition
	Now more easily access help desk data using the Windows app or Web Application AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching ...
	Size: 26.3 MB,  Price: USD $499.00 ,  License: Shareware,  Author: Dennis Baggott and Sons (lnsoftware.com)
	Computer Inventory, Customer Support, Help Desk, Support Requests, Web Enabled Help Desk

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13	FastRequest
	FastRequest- All in one: Work order & Help desk & Web form software. The first Work Order software or Helpdesk software to allow the creation of customized Web forms for online service request (check boxes, combo box, text box, cases of options .. FastRequest ...
	Size: 46.9 MB,  Price: USD $179.00 ,  License: Shareware,  Author: FullData inc. (fastrequest.com)
	Help Desk, Helpdesk, Online Form, Online Service, Online Service Request, Web Form, Work Order, Workorder, Workorder Online

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14	Akeni Help Desk Assistant Enterprise IM
	Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of ...
	Size: 10.6 MB,  Price: USD $799.00 ,  License: Demo,  Author: Akeni (akeni.com)
	Akeni, Business Im, Chat, Conference, Corporate Im, Email, Enterprise Im, Help Desk, Instant Messaging, Live Help, Live Sales, Live Support, Network, Notification, Server, Web Chat

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15	Easy-CSS
	The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer ...
	Size: 9.3 MB,  Price: USD $99.00, EUR 99 ,  License: Shareware,  Author: kosmos BOS (kosmosbos.com)
	Appointment, Calendar, Call Center, Contract, Crm, Crm Software, Customer, Customer Request, Customer Service, Customer Service And Support, Easy, Five Steps, Help Desk, Knowledge Base, Phone, Schedule, Small Business Crm, Technician

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16	Help Desk for IIS
	Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. Help Desk for IIS is a web-based ...
	Size: 4.1 MB,  Price: USD $199.00 ,  License: Shareware,  Author: MIS Utilities (misutilities.com)
	Help Desk, Helpdesk, Support Desk, Web Based, Web-based, Web-based Help Desk, Web-based Helpdesk

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17	Been There Done That
	Been There, Done That! is an affordable IT help desk program. Quickly and easily record, update, search and report on users, their computers, software, peripherals and their problems. This version adds integrated charts and backup and restore. Been ...
	Size: 4.2 MB,  Price: USD $169.00 ,  License: Shareware,  Author: Dennis Baggott and Sons (lnsoftware.com)
	Computer Inventory, Customer Support, Help Desk, It Help Desk

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18	DTMS Issue Control
	Issue Control is a quality low cost help desk software solution designed to affectivity track and organize work order requests, and provide tools to remotely administor devices on your network. Issue Control is a quality low cost help desk software solution ...
	Size: 11.0 MB,  Price: USD $19.95 ,  License: Demo,  Author: DTMS Technologies (dtmstech.com)
	Help Desk Software

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19	Instant Business Network
	Integrated PM, Collaboration and Help Desk Software. The Mediachase Instant Business Network Software is a powerful collaboration platform for coordinating a wide range of business initiatives with intranet and Extranet users. Integrated PM, Collaboration ...
	Size: 30.5 MB,  Price: USD $990.00 ,  License: Shareware,  Author: Mediachase (mediachase.ru)
	Collaboration, Help Desk, Instant Messaging, Project Management

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20	Polar Help Desk
	Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a help desk portal. Polar Help ...
	Size: 16.8 MB,  Price: USD $150.00 ,  License: Demo,  Author: Polar (polarsoftware.com)
	Customer Support Software, Technical Support, Trouble Ticket, Web Based Help Desk

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21	QUAD Help Desk Pro Edition 2006
	QUAD Help Desk Pro Edition 2006 is easy enough to get installed and in operation on your lunch hour. No per user charges. QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, ...
	Size: 7.1 MB,  Price: USD $299.00 ,  License: Commercial,  Author: Dennis Baggott and Sons (lnsoftware.com)
	Customer Support, Quad Help Desk Pro, Windows Based Customer Support

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22	SRM Help Desk 2005
	A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. A comprehensive ...
	Size: 9.5 MB,  Price: USD $479.00 ,  License: Shareware,  Author: Dennis Baggott and Sons (lnsoftware.com)
	Crm, Customer Support, Help Desk, It Help Desk

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23	Account Reset Console
	The Account Reset Console provides your Help Desk with a fully audited and delegated way to reset your domain account passwords and account flags via any web browser. The Account Reset Console provides your Help Desk with a fully audited and delegated ...
	Size: 16.2 MB,  Price: USD $1500.00 ,  License: Commercial,  Author: Lieberman Software Corporation (liebsoft.com)
	2000, 2003, Ad, Forgot Password, Hash, Help Desk, Hipaa, Lanicu, Locked Out Password, Management, Microsoft, Migration, Nt, Password Reset, Passwords, Pwdump, Sam, Security, Single Sign On, Sox

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24	Random Password Manager
	Web based interface allows your Help Desk to get the current password in effect for each system. SQL Server based solution. Password randomization of your common accounts on all your systems. Web based interface allows your Help Desk to get the current ...
	Size: 26.5 MB,  Price: USD $2900.00 ,  License: Commercial,  Author: Lieberman Software Corporation (liebsoft.com)
	2000, 2003, Ad, Common Credentials, Forgot Password, Hash, Help Desk, Hipaa, Lanicu, Management, Microsoft, Migration, Nt, Password Reset, Passwords, Pwdump, Sam, Security, Single Sign On, Sox

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25	Adventnet ManageEngine ServiceDesk Plus
	ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also available. ManageEngine ...
	Size: 36.1 MB,  Price: Free,  License: Freeware,  Author: AdventNet Inc (adventnet.com)
	Asset Management, Contract Management, Help Desk, Helpdesk Software, Inventory Management, Itil, Itil Help Desk, Knowledge Base, Purchase Order Management, Service Desk, Sla Management, Trouble Ticketing