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1	LBE Web Helpdesk
	Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any...
	Size: 2.3 MB,  Price: USD $950.00 ,  License: Shareware,  Author: Leigh Business Enterprises Ltd. (Lbesoftware.com)

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2	QUAD Help Desk
	Customer support just got easier. QUAD Help Desk provides quick and easy recording, updating and reporting on customer support issues. New charts give insight into the calls you and your staff receive and complete. QUAD Help Desk was designed to be a very simple, easy to learn, easy to use, easy to afford program for customer service. Multi user ready at no additional cost, QUAD Help Desk provides basic functionality that does not require...
	Size: 4.1 MB,  Price: USD $179.00 ,  License: Shareware,  Author: Dennis Baggott and Sons (lnsoftware.com)

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3	Computer Admin Pro
	Powerful and easy-to-use asset management and help desk tracking software. Computer Admin is a powerful and easy-to-use asset management and help desk tracking software. Asset Management: Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Computer Admin gives you the ability to search by virtually any criteria and includes a variety of helpful reports. Help Desk: The...
	Size: 8.4 MB,  Price: USD $149.00 ,  License: Shareware,  Author: CG Software (chickengirl.com)

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4	Shut Up And Reboot
	Comprehensive windows only Help Desk Program with a Funny Name Easily record, update and report on users, computers, peripherals, software, user training and support issues. Updated interface, new charts and graphs, integrated backup and restore. Don't let the name fool you, this affordable help desk program is comprehensive and may be just what you need for a small IT Help Desk operation.
	Size: 9.7 MB,  Price: USD $179.00 ,  License: Shareware,  Author: Dennis Baggott and Sons (lnsoftware.com)
	Computer Inventory, Help Desk, Pc Support

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5	Auscomp IT Commander
	Web Based Help Desk Solution for Small Businesses and Enterprises A web based help desk solution for small businesses & enterprises giving you an essential & easy to use support platform for your employees & customers. It improves efficiencies & decreases expenses, so reduces overall costs. Quick to install & simple to deploy into your existing infrastructure. Free 14-day trial.
	Size: 6.7 MB,  Price: USD $900.00 ,  License: Shareware,  Author: Auscomp (auscomp.com)
	Article, Asset, Customer, Database, Desk, Error, Help, Internet, Intranet, It, Knowledge Base, Management, Problem, Route, Service, Sms, Support

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6	VersaSRS HelpDesk
	FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'. versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a...
	Size: 7.3 MB,  Price: Free,  License: Freeware,  Author: DEK Software International (deksoftware.com)
	Browser Based, Call Centre, Case Management, Contact Centre, Crm, Help Desk, Incident, Issue, Issue Management, Issue Tracking, Self Help, Service, Service Request, Support, Thin Client, Web Based

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7	AccessAble Help Desk Pro Edition
	Now more easily access help desk data using the Windows app or Web Application AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. The GUI in this version has been enhanced to make data entry even faster. This version now uses SMTP for emailing from the windows app - no longer relying on a particular email...
	Size: 26.3 MB,  Price: USD $499.00 ,  License: Shareware,  Author: Dennis Baggott and Sons (lnsoftware.com)
	Computer Inventory, Customer Support, Help Desk, Support Requests, Web Enabled Help Desk

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8	FastRequest
	FastRequest- All in one: Work order & Help desk & Web form software. The first Work Order software or Helpdesk software to allow the creation of customized Web forms for online service request (check boxes, combo box, text box, cases of options .. FastRequest is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (check boxes, combo box, text box, text areas, cases of...
	Size: 46.9 MB,  Price: USD $179.00 ,  License: Shareware,  Author: FullData inc. (fastrequest.com)
	Help Desk, Helpdesk, Online Form, Online Service, Online Service Request, Web Form, Work Order, Workorder, Workorder Online

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9	Akeni Help Desk Assistant Enterprise IM
	Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our...
	Size: 10.6 MB,  Price: USD $799.00 ,  License: Demo,  Author: Akeni (akeni.com)
	Akeni, Business Im, Chat, Conference, Corporate Im, Email, Enterprise Im, Help Desk, Instant Messaging, Live Help, Live Sales, Live Support, Network, Notification, Server, Web Chat

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10	Easy-CSS
	For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by...
	Size: 9.3 MB,  Price: USD $99.00, EUR 99 ,  License: Shareware,  Author: kosmos BOS (kosmosbos.com)
	Appointment, Calendar, Call Center, Contract, Crm, Crm Software, Customer, Customer Request, Customer Service, Customer Service And Support, Easy, Five Steps, Help Desk, Knowledge Base, Phone, Schedule, Small Business Crm, Technician

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11	Web Based Helpdesk Add-In for MS Outlook
	A web based help desk solution add-in for MS Outlook for small businesses & enterprises giving you an essential & easy to use support platform for your employees & customers. It improves efficiencies & decreases expenses, so reduces overall costs. A web based help desk solution add-in for MS Outlook for small businesses & enterprises giving you an essential & easy to use support platform for your employees & customers. It improves efficiencies...
	Size: 637.4 KB,  Price: USD $245.00 ,  License: Shareware,  Author: Auscomp (auscomp.com)
	Article, Asset, Customer, Database, Desk, Error, Help, Internet, Intranet, It, Knowledge Base, Management, Outlook, Problem, Route, Service, Sms, Support

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12	Help Desk for IIS
	Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any...
	Size: 4.1 MB,  Price: USD $199.00 ,  License: Shareware,  Author: MIS Utilities (misutilities.com)
	Help Desk, Helpdesk, Support Desk, Web Based, Web-based, Web-based Help Desk, Web-based Helpdesk

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13	Macros
	Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks. Macros - Help Desk Reply...
	Size: 951.8 KB,  Price: USD $29.95 ,  License: Shareware,  Author: Information Packaging (info-pack.com)
	Help Desk, Help Desk Software, Help Desk Solution, Keyboard Layout, Keyboard Shortcut, Macro, Macros, Type, Web Based Help Desk, Windows Hot Key

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14	Been There Done That
	Been There, Done That! is an affordable IT help desk program. Quickly and easily record, update, search and report on users, their computers, software, peripherals and their problems. This version adds integrated charts and backup and restore. Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record...
	Size: 4.2 MB,  Price: USD $169.00 ,  License: Shareware,  Author: Dennis Baggott and Sons (lnsoftware.com)
	Computer Inventory, Customer Support, Help Desk, It Help Desk

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15	DTMS Issue Control
	Issue Control is a quality low cost help desk software solution designed to affectivity track and organize work order requests, and provide tools to remotely administor devices on your network. Issue Control is a quality low cost help desk software solution designed to affectivity track and organize work order requests, and remotely manage devices on your network. The software is easy to use and install, and is very flexible. Features:...
	Size: 11.0 MB,  Price: USD $19.95 ,  License: Demo,  Author: DTMS Technologies (dtmstech.com)
	Help Desk Software

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16	Instant Business Network
	The Mediachase Instant Business Network Software is a powerful collaboration platform for coordinating a wide range of business initiatives with intranet and Extranet users. Integrated PM, Collaboration and Help Desk Software. The Mediachase Instant Business Network Software is a powerful collaboration platform for coordinating a wide range of business initiatives with intranet and Extranet users. Integrated PM, Collaboration and Help Desk...
	Size: 30.5 MB,  Price: USD $990.00 ,  License: Shareware,  Author: Mediachase (mediachase.ru)
	Collaboration, Help Desk, Instant Messaging, Project Management

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17	Polar Help Desk
	Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a help desk portal. Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and...
	Size: 16.8 MB,  Price: USD $150.00 ,  License: Demo,  Author: Polar (polarsoftware.com)
	Customer Support Software, Technical Support, Trouble Ticket, Web Based Help Desk

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18	QUAD Help Desk Pro Edition 2006
	Affordable, easy to user, multiuser ready windows based customer support software with user logins and procedure security. QUAD Help Desk Pro Edition 2006 is easy enough to get installed and in operation on your lunch hour. No per user charges. QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers. User login...
	Size: 7.1 MB,  Price: USD $299.00 ,  License: Commercial,  Author: Dennis Baggott and Sons (lnsoftware.com)
	Customer Support, Quad Help Desk Pro, Windows Based Customer Support

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19	SRM Help Desk 2005
	A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and...
	Size: 9.5 MB,  Price: USD $479.00 ,  License: Shareware,  Author: Dennis Baggott and Sons (lnsoftware.com)
	Crm, Customer Support, Help Desk, It Help Desk

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20	Defect Tracker
	Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web. Successful bug tracking has a direct correlation upon the success of software development projects. Your company’s reputation relies on delivering usable software that is delivered on-time, on-budget and with high...
	Size: 455.5 KB,  Price: USD $30.00 ,  License: Commercial,  Author: Pragmatic Software Co., Inc. (PragmaticSW.com)
	Change Management, Defect Tracking, Help Desk Management, Sdlc, Web Based Defect Tracking

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21	The Help Desk Toolkit
	The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching,...
	Size: 4.3 MB,  Price: USD $199.00 ,  License: Shareware,  Author: Ovitz Taylor Gates (sixsigmasurvival.com)
	Computer Help Desk, Dms Help Desk, Free Help Desk Software, Help Desk, Help Desk Application, Help Desk Software, Help+desk+software, It Help Desk Software

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22	Account Reset Console
	The Account Reset Console provides your Help Desk with a fully audited and delegated way to reset your domain account passwords and account flags via any web browser. The Account Reset Console provides your Help Desk with a fully audited and delegated way to reset your domain account passwords/account flags via any web browser. One of the most common requests to your help desk is from users that have forgotten their passwords and need...
	Size: 16.2 MB,  Price: USD $1500.00 ,  License: Commercial,  Author: Lieberman Software Corporation (liebsoft.com)
	2000, 2003, Ad, Forgot Password, Hash, Help Desk, Hipaa, Lanicu, Locked Out Password, Management, Microsoft, Migration, Nt, Password Reset, Passwords, Pwdump, Sam, Security, Single Sign On, Sox

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23	Random Password Manager
	Password randomization of your common accounts on all your systems. Web based interface allows your Help Desk to get the current password in effect for each system. SQL Server based solution. Password randomization of your common accounts on all your systems. Web based interface allows your Help Desk to get the current password in effect for each system. SQL Server based solution.
	Size: 26.5 MB,  Price: USD $2900.00 ,  License: Commercial,  Author: Lieberman Software Corporation (liebsoft.com)
	2000, 2003, Ad, Common Credentials, Forgot Password, Hash, Help Desk, Hipaa, Lanicu, Management, Microsoft, Migration, Nt, Password Reset, Passwords, Pwdump, Sam, Security, Single Sign On, Sox

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24	Adventnet ManageEngine ServiceDesk Plus
	ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also available. ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an...
	Size: 36.1 MB,  Price: Free,  License: Freeware,  Author: AdventNet Inc (adventnet.com)
	Asset Management, Contract Management, Help Desk, Helpdesk Software, Inventory Management, Itil, Itil Help Desk, Knowledge Base, Purchase Order Management, Service Desk, Sla Management, Trouble Ticketing

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25	ManageEngine ServiceDesk Plus
	ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt knowledge mgmt functionalities. ITIL ready version is also available. ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an...
	Size: 43.0 MB,  Price: Free,  License: Commercial,  Author: AdventNet Inc (adventnet.com)
	Asset Management, Contract Management, Help Desk, Helpdesk Software, Inventory Management, Itil Help Desk, Knowledge Base, Purchase Order Management, Service Desk, Trouble Ticketing