---

1	LBE Desktop Helpdesk
	Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Easy ...
	Size: 5.1 MB,  Price: USD $950.00 ,  License: Shareware,  Author: Leigh Business Enterprises Ltd. (Lbesoftware.com)

---

2	EasyTrack
	Self-contained helpdesk call-logging system EasyTrack is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc. A feature of EasyTrack is its simplicity, everything is on ...
	Size: 3.5 MB,  Price: USD $49.00 ,  License: Shareware,  Author: EasyTrack (ziggyred.com)

---

3	LBE Free Helpdesk
	Free multi-user helpdesk system - no timeouts, no tricks!!! (FREE) Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit ...
	Size: 2.3 MB,  Price: Free,  License: Freeware,  Author: Leigh Business Enterprises Ltd. (Lbesoftware.com)

---

4	Remote Administrator
	Ideal for helpdesk, network management. Remote Administrator (Radmin) is the award-winning remote control program that is fast, reliable and secure, which enables you to work on one or more remote computers from your own computer. You see the ...
	Size: 1.8 MB,  Price: USD $35.00 ,  License: Shareware,  Author: Famatech International Corp. (famatech.com)
	Help Desk, Helpdesk, Netop, Network Management, Pc Anywhere, Pcanywhere, Radmin, Remote Access, Remote Administration, Remote Administrator, Remote Control, Remote Control Software, Remote Support, Timbuktu, Vnc

---

5	Help Desk-99
	Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Easy ...
	Size: 5.0 MB,  Price: USD $180.00 ,  License: Shareware,  Author: Leigh Business Enterprises Ltd. (Lbesoftware.com)
	Call Center, Call Tracking, Customer Service, Customer Support, Help Desk, Help Desk Software, Help Desk System, Helpdesk, Helpdesk Software, Helpdesk System, Issue Tracking, Problem Resolution

---

6	Desktop Pinger
	This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk ...
	Size: 318.0 KB,  Price: Free,  License: Freeware,  Author: PJ Applications (pjapplications.com)
	Connection, Helpdesk, Icmp, Online, Ping

---

7	IPI.HELPDESK
	HELPDESK improves the process of communication with customers by providing a simple and intuitive interface both to customer and employees, ensuring full control and transparency of this process. Do you have a web site and customers? Great! IPI.HELPDESK ...
	Size: 1.6 MB,  Price: USD $99.95, EUR 99.95 ,  License: Demo,  Author: IPI Business Solutions, Inc. (ipi-solutions.com)
	Accounting, Cms, Crm, Dispatching, Eam, Erp, Etom, Help-desk, Helpdesk, Inventory, Ipi, Itil, Itsm, Lead, Management, Problem, Project, Reporting, Request, Scale

---

8	EasyDesk helpdesk
	EasyDesk Helpdesk is a simple call logging utility for small support centres and others. It is designed primarily to be quick and easy to use. A fully working version can be downloaded from the Download page. Registration costs just $49.0 EasyDesk ...
	Size: 4.8 MB,  Price: USD $49.00 ,  License: Shareware,  Author: Ziggyred Software (ziggyred.com)
	Call, Desk, Help, Helpdesk, Logging, Program, Shareware

---

9	ieSupportManager
	Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced. ieSupportManager is ...
	Size: 15.4 MB,  Price: USD $630.00 ,  License: Demo,  Author: ieComputerSystems Ltd (iecomputersystems.ie)
	Clipper, Crm, Customer Support, Dublin, Evaluation, Free Download, Help Desk, Help-desk, Helpdesk, Ireland, It, Knowledge, Knowledgebase, Mapi, Multi-lingual, Multilingual, Powerbuilder, Software, Solutions, Spanish

---

10	StromaSoft CRM Customer Service Helpdesk - Outlook Edition
	StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message. StromaSoft CRM customer service helpdesk + Sales ...
	Size: 14.3 MB,  Price: USD $199.00 ,  License: Shareware,  Author: StromaSoft Ltd (StromaSoft.com)
	Call Center, Call Logging, Crm, Customer Relationship Managements, Ecrm, Help Desk, Helpdesk, Incidents, Instant Messaging, Newsletter, Outlook, Post-it Notes, Sticky Notes, Support Calls, Support Center, Telephone Calls, Telephone Messages, Telephony, Tickets, Workflow

---

11	Remote Helpdesk
	Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients. Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut ...
	Size: 2.7 MB,  Price: USD $395.00 ,  License: Shareware,  Author: GID Software (gidsoftware.com)
	Helpdesk, Pc Anywhere, Pc Remote Control, Remote, Remote Control, Remote Control Software, Remote Helpdesk, Support, Terminal Server, Transfer Files, Vnc

---

12	SupportCenter
	SupportCenter is powerful and easy-to-use Helpdesk and Customer Support software developped for companies that handle big load of email support tickets per day. Very easy to learn and to use, intuitive, and powerful. SupportCenter is Web 2.0 (AJAX) Helpdesk ...
	Size: 3.8 MB,  Price: USD $199.00 ,  License: Commercial,  Author: Quality Unit, s.r.o. (qualityunit.com)
	Customer Support, Helpdesk Software, Mail Handling, Support Software, Trouble Ticket Software

---

13	ASP.NET Chat Pro
	Support Helpdesk or Chat skins. Multilanguage Full featured totally customizable, highly optimized chat with no page refreshes. Private rooms and private messages (whisper). Moderated rooms with "speaker", "moderator", "operator" ...
	Size: 2.8 MB,  Price: USD $149.00 ,  License: Commercial,  Author: ZBit Inc. (zbitinc.com)
	Abusive Words, Ban, Chat, Curse Words, Customize, Dhtml, Flooding, Helpdesk, Hyperlink Aware, Ignore, Javas, Kick, Moderated Room, No Flicker, No Page Refresh, No Refresh, Private Message, Private Room, Source Code, Whisper

---

14	Big:eye Pro
	Big:Eye is a suite that includes:Manage active network devices, servers,databases, applications,Fault Management,No agents or clients required,Maps (Auto Discovery), Performance Monitoring,Remote Control,Inventory management for Windows,Helpdesk Big:Eye is a ...
	Size: 113.5 MB,  Price: USD $9500.00 ,  License: Data only,  Author: CBR Software (cbr.com.tr)
	Application Monitoring, Asset Management, Change Management, Cisco, Desktop Management, Helpdesk, Inventory Management, Motorola, Network Management, Network Monitoring, Remote Desktop, Servicedesk, Sniffer, Snmp, Switch, Syslog, Traffic Analyzer, Traffic Monitoring

---

15	Public Folder HelpDesk for Outlook
	Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access. ...
	Size: 6.8 MB,  Price: USD $690.00, EUR 500 ,  License: Shareware,  Author: kalmstrom.nu Outlook Solutions (kalmstrom.nu)
	Call Center, Computer Support, Customer Support, Essential Statistics, Group Support, Help Desk Management, Help Desk Software, Help Desk Solution, Help Statistics, Helpdesk, Issue Tracking, It Help Desk, Itil, Outlook, Software Support, Support

---

16	ViArt Shop Free Shopping Cart
	Free Ecommerce PHP shopping cart with CMS and HelpDesk Support System The most professional PHP shopping cart on the market currently comes with Content Management System and Helpdesk Support system. Setting up this software bundle is always ...
	Size: 2.4 MB,  Price: Free,  License: Freeware,  Author: CodetoSell.com (codetosell.com)
	Application, Authorize, Cart, Code, E-commerce, Ecommerce, Free, Online, Paypal, Php, Php Cart, Php Shop, Php Shopping Cart, Php Store, Portal, Script, Scripts, Shop, Shopping, Shopping Cart

---

17	My-CRM
	Designed for the small business this level entry CRM software offers contact management,a fully integrated calenda,opportunities,quotations,invoicing with receivables and a project/helpdesk module with time and billing. Works with most currencies Designed ...
	Size: 46.7 MB,  Price: USD $150.00 ,  License: Commercial,  Author: Visionbase Software (visionbasesoftware.co.uk)
	Billing, Business, Contact Management, Crm Software, Download, Evaluation, Invoice, Invoice Facting, Invoice Software, Invoicing, Quotation Software

---

18	ManageEngine ADManager Plus
	The ease-of-use, intuitive UI, the integrated helpdesk delegation and workflow management make it immensely useful for AD Administrators. ManageEngine ADManager Plus is a wholesome yet simple-to-use, web-based Active Directory management solution that ...
	Size: 32.0 MB,  Price: USD $495.00 ,  License: Shareware,  Author: ZOHO Corp. (manageengine.com)
	Active Directory Management, Bulk User Management

---

19	Jitbit HelpDesk
	Jitbit HelpDesk is a web based help desk support software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web. Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base ...
	Size: 542.1 KB,  Price: USD $349.00 ,  License: Demo,  Author: JitBit Software (jitbit.com)
	Hepdesk, Issue, Ticket, Tracking, Trouble

---

20	ViArt Shop Free
	It includes many advanced features such as a fully featured content management system, a forum, helpdesk support system and integration with Froogle and Paypal. ViArt Shop Free is a powerful, flexible and easy to use template-driven PHP shopping cart ...
	Size: 3.2 MB,  Price: Free,  License: Freeware,  Author: ViArt Limited (viart.com)
	Cart, Cms, E-commerce, Forum, Mysql, Online, Php, Scripts, Shop, Shopping

---

21	Screen2Video ActiveX Control
	It gives developer create Live presentations, Helpdesk support, On-demand software training more easy. Record screen activity, mouse movement to avi (uncompressed)/(compressed using any available codec) (DIVX, XVID,WMV9), or wmv files.
	Size: 49.8 KB,  Price: USD $100.00 ,  License: Shareware,  Author: Viscom Software (viscomsoft.com)
	Avi, Record Screen Activity, Screen Capture, Screen Record, Screen To Video, Video, Wmv

---

22	Reset Password Management
	This eliminates the need for a helpdesk and system administrators to service these requests when a user has forgotten his Less involvement of IT staff Password reset requests form a substantial part of all helpdesk calls. Such requests often ...
	Size: 13.9 MB,  Price: USD $1.00 ,  License: Demo,  Author: Tools4Ever Germany GmbH (tools4ever.de)
	Password, Reset

---

23	Alchemy Help Desk
	Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests.
	Size: 908.0 KB,  Price: Free,  License: Freeware,  Author: Alchemy Lab (alchemy-lab.com)

---

24	Axence nVision
	Comprehensive network management: network monitoring and visualization; hardware and software inventory (license audit, fixed assets); user monitoring; data protection; helpdesk (trouble ticket database, chat); alerts, reports, corrective actions. Axence ...
	Size: 146.8 MB,  Price: USD $986.00, EUR 683 ,  License: Demo,  Author: Axence Software, Inc. (axencesoftware.com)
	Network Mapping, Snmp, Snmp Manager, Snmp Monitor, Snmp Windows

---

25	Algoware Lockout Manager
	Algoware Lockout Manager for Active Directory is an easy-to-use application that helps administrators and helpdesk personnel resolve account lockout incidents and reset passwords. This reduces downtime caused by user inability to log in as well as administrative ...
	Size: 360.3 KB,  Price: USD $199.00 ,  License: Shareware,  Author: Algoware (algoware.com)
	Account Lockout, Account Lockout Policy, Active Directory, Lockout Duration, Lockout Tool, Lockout Troubleshooting, Lockouts, Password Manager, Reset Account, Reset Computer, Reset Password