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123 Live Help
123 Live Help Preview

5 Stars
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123 Live Help 5.3


The most powerful live help software but easy as 1-2-3. It improves sales and support by showing visitors that a live agent is just a click-away. It has website monitor and proactive invitation from operator to visitors. It even has video chat!


LicenseShareware (Free to Try)Date Added09/22/2010
PriceUSD $599.00CategoryInternet & Networking / Chat
Filesize24.8 MBAuthorTopCMM Software Corp.

123LiveHelp is the most powerful live help software but easy as 1-2-3. It improves sales and support by showing visitors that a live agent is just a click-away.
Except for the must-have features of the common live help software, such as visitors wait in a queue, operators cooperate during work, transfer chat session, etc., 123LiveHelp has more features of innovation, for example, when potential customers call skype-in number of your business, operator can pick up the in 123LiveHelp control panel directly, and operators can remotely control the live help software anywhere on any device including cell phone.
It even has video chat! With video live chat, operators are available in video, voice and text chat with a simple click. Sales may show product details to customer or explain the features and prices face to face, and the prospective customers will then act quicker to buy. On the other hand, the customer support agents become more human, friendly and reliable in video live chat.
Additionally, operators have the ability to monitor website visitors in 123LiveHelp and send proactive invitation, especially when the prospective customers are browsing the high conversion pages, and start video audio chat with them to offer instant help. Operators can also push URL and send file to customers during live chat. And a statistics panel to show visitor activity and operator performance.

Platform:Windows 98, Windows 2000, Windows XP, Mac OSX, Linux

System Requirements: There is no specific requirements


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123 Live Help Related Terms
Customer ServiceHosted Live ChatLive Help Service 
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