ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt knowledge mgmt functionalities. ITIL ready version is also available.
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
ServiceDesk Plus enables end-users to submit tickets via an online web form or through email. It automates several key workflow tasks such as case routing, acknowledging requester, technician notification and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge base.
ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization.
ServiceDesk Plus can help you maintain a complete product catalog based on product type, that lists all assets owned by your organization. It can generate Purchase Orders, send them through email and keeps track of outstanding POs completed purchases. It also provides import of requesters assets from .csv files user satisfaction survey.
Version 7.0 adds Enhanced Active Directory Integration, enhanced purchasing system with approver, business rules for better request management, ability to group similar requests and assign to queues, comprehensive custom reports, announcement boards, enhanced list views, billing based on time spent on request, HTML editors for solutions and notifications, ITIL ready functionalities more.
Incident mgmt, Problem mgmt, Change mgmt CMDB has been implemented with all functionalities. The Free Edition allows a single Technician manage upto 25 Workstations.
Platform:Windows 2000, Windows XP, Windows 2003, Linux
System Requirements: P III 1Ghz and above, 256 MB RAM
Adventnet ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also...
HelpSTAR - Help Desk Software - Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management · Dashboards for real time...
iKode Service Desk X - iKode Service Desk X provide a broad range of professional fully integrated Serive Managemnt tool and offers a low cost of ownership yet comprehensive service desk, whether your want an ITIL whether you want an ITIL "Out of the Box" solution for...
Jet Service Desk - Jet Service Desk is a high-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management,...
InsTIL - InsTIL help desk software has a modular, pre-integrated set of six modules that allows you to choose the functionality your business needs, with scalability to address growing needs.InsTIL help desk software has a modular, pre-integrated set of...
Asset Navigator - Asset Navigator is an integrated IT Service Management solution that enables you to streamline all aspects of your IT infrastructure - from Service Management to automated Asset Management and Network Administration.Asset Navigator is an...
sitehelpdesk - Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web.Help desk software solutions from sitehelpdesk. Designed for any Internal support services, IT...
ManageEngine ServiceDesk Plus Match at Super Shareware
Adventnet ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also...
Layton ServiceDesk - Layton ServiceDesk™ is an all new web based ITIL help desk software incorporating the very latest Web 2.Layton ServiceDesk™ is an all new web based ITIL help desk software incorporating the very latest Web 2.0 technology such as AJAX...
ManageEngine EventLog Analyzer - ManageEngine EventLog Analyzer is a web-based log management software.ManageEngine EventLog Analyzer is a web-based log management software. It collects event logs from Windows, Syslog from UNIX/Linux systems and logs from selected applications...
NetSupport Service Desk - Available to purchase as either a standalone solution or as part of the full NetSupport DNA Asset Management suite, NetSupport ServiceDesk helps you effortlessly track, organise, manage and answer the toughest desktop support challenges.Available...
ManageEngine DeviceExpert Free Edit - ManageEngine DeviceExpert is a comprehensive Network Change and Configuration Management (NCCM) solution that enables the Network Administrator to efficiently and effortlessly manage the configurations of Network Devices.ManageEngine DeviceExpert...
ManageEngine VM Health Monitor - ManageEngine VM Health Monitor tool monitors ESX / ESXi, as a desktop tool dashboard. It shows the actual resource utilization of the virtual servers alongwith CPU and memory utilization for each guest OS on the ESX / ESXi server.Virtual servers,...
Free VM Configuration Tool - The ManageEngine's Free VMware Configuration tool is a light weight tool, can configure VMware Virtual server (VM's ) resources such as CPU, RAM or execute Power operations or change the Name of the VM'S, and also it fetches...
Desktop Enhancements / Desktop Window Managers Popular Software
Desktop Calendar - Desktop Calendar is a cool calendar placed on your windows desktop. It will helps you manage appointments, to-do lists, schedules, and more...Desktop Calendar is a cool calendar placed on your windows desktop. It will helps you manage...
Register Hot Key - Define a Key Combination as Hot Key. Register Hot Key(s) & Launch Programs / Open File with with Hot Key.Define a Key Combination as Hot Key Register Hot Key(s) & Launch Programs / Open File with with Hot Key The Program sits in System Tray...
NumCapsScroll Indicator - On-screen real-time indicator showing the status of the Num, Caps and Scroll Lock buttons on the keyboard. All the NumCapsScroll Indicator controls are available from its System Tray right-click context menu.On-screen real-time indicator showing...
Vista Visual Master - Vista Visual Master is a free application that will help you to customize your Windows Vista easily.Vista Visual Master is a free application that will help you to customize your Windows Vista easily. With a clean and simple interface it brings...
Desktop Pen - Desktop Pen is a free tools that allows you draw directly on desktop.Desktop Pen is a free tools that allows you draw directly on desktop. You may mark or highlight what you see on desktop immediately with different colors.
Adventnet ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also...
ManageEngine OpManager - OpManager helps IT administrators manage their servers, services, applications, databases, network links, network devices, VoIP services, and much more using its advanced, in-built fault and performance management features.Are you using multiple...
ManageEngine SupportCenter Plus - ManageEngine SupportCenter Plus is a complete web-based Customer Service Support Software offering Trouble Ticketing, Account Contact Management, SLA Management Knowledge base in one low-cost, easy-to-use package for superior Customer...
Zoho CRM - Build, Maintain & Strengthen your Customer Relationships Zoho CRM aligns your Sales and Marketing by integrating sales with campaigns, web forms, leads, sales pipeline, forecasts, etc.Build, Maintain & Strengthen your Customer...
Zoho Virtual Office - As companies expand across geographical boundaries, the need to reduce the virtual distance between the users/groups working together increases.As companies expand across geographical boundaries, the need to reduce the virtual distance between the...