|ManageEngine SupportCenter Plus |
ManageEngine SupportCenter Plus 6.5
ManageEngine SupportCenter Plus is a complete web-based Customer Service Support Software offering Trouble Ticketing, Account Contact Management, SLA Management Knowledge base in one low-cost, easy-to-use package for superior Customer Support.
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.
Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just a browser.
Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests.
Customer Case Tracking
A robust and easy-to-use help desk that helps organizations automate their customer support processes to deliver consistent, reliable and superior service to their customers.
Empower your Support Reps with easy access to answers with a web-based searchable knowledgebase and enable faster problem resolution.
Improve customer satisfaction with defining proper service level agreements, monitoring SLA compliance and escalating SLA violations.
Account Contact Management
Track and manage all your customer accounts and their contact information, and thereby improve customer relationships.
Empower your support reps with instant access to all customer product information as well as allow customers to track and manage details of the products they have purchased.
Customer Service Reports
Requests that are open, closed or overdue at any instant of time, the SLA violations that had happened, which customer or Organization is sending the most number of requests who is attending to the requests can all be known from the readymade reports generated by SupportCenter Plus.
Platform:Windows 2000, Windows XP, Windows 2003, Linux
System Requirements: P III 1Ghz more, 256 MB RAM
|ManageEngine SupportCenter Plus Related Freeware Terms |
|ManageEngine SupportCenter Plus Related Software |
|Personal HelpDesk for Outlook - An automated issue tracking and helpdesk ticketing system in your Outlook Client.An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you with all the necessary tools to log, analyze and assist in the...|
|Web Help Desk Software - Free Ed. (.rpm) - No expiration, no ads, just free.No expiration, no ads, just free. The free help desk software edition of Web Help Desk Software for Linux server installation offers an industry leading web-based help desk software feature set that allows you to...|
|Web Help Desk Software - Free Ed. (.exe) - No expiration, no ads, just free.No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you...|
|Web Help Desk Software - Free Ed. (.dmg) - No expiration, no ads, just free.No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track...|
|Web Help Desk Software for Windows - The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with...|
|DataTrack System - The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.The DataTrack System is an affordable, web...|
|iHelpdesk 2.2 Build - iHelpdesk is a web-based help desk software.iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality.|
Improve customer service...
|ManageEngine SupportCenter Plus Match at Super Shareware |
|ManageEngine SupportCenterPlus - SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer...|
|SupportCenter - SupportCenter is powerful and easy-to-use Helpdesk and Customer Support software developped for companies that handle big load of email support tickets per day. Very easy to learn and to use, intuitive, and powerful.SupportCenter is Web 2.0 (AJAX)...|
|ManageEngine EventLog Analyzer - ManageEngine EventLog Analyzer is a web-based log management software.ManageEngine EventLog Analyzer is a web-based log management software. It collects event logs from Windows, Syslog from UNIX/Linux systems and logs from selected applications...|
|ManageEngine DeviceExpert Free Edit - ManageEngine DeviceExpert is a comprehensive Network Change and Configuration Management (NCCM) solution that enables the Network Administrator to efficiently and effortlessly manage the configurations of Network Devices.ManageEngine DeviceExpert...|
|ManageEngine VM Health Monitor - ManageEngine VM Health Monitor tool monitors ESX / ESXi, as a desktop tool dashboard. It shows the actual resource utilization of the virtual servers alongwith CPU and memory utilization for each guest OS on the ESX / ESXi server.Virtual servers,...|
|Free VM Configuration Tool - The ManageEngine's Free VMware Configuration tool is a light weight tool, can configure VMware Virtual server (VM's ) resources such as CPU, RAM or execute Power operations or change the Name of the VM'S, and also it fetches...|
|ManageEngine QEngine - ManageEngine QEngine is an Automated Testing Tool for Functional Testing,Performance Testing,Load Testing,Stress Testing,Web Services Testing,Server Performance Monitoring & Regression Testing to run tests from command line for all test...|
|Desktop Enhancements / Desktop Window Managers Popular Software |
|Desktop Calendar - Desktop Calendar is a cool calendar placed on your windows desktop. It will helps you manage appointments, to-do lists, schedules, and more...Desktop Calendar is a cool calendar placed on your windows desktop. It will helps you manage...|
|Register Hot Key - Define a Key Combination as Hot Key. Register Hot Key(s) & Launch Programs / Open File with with Hot Key.Define a Key Combination as Hot Key|
Register Hot Key(s) & Launch Programs / Open File with with Hot Key
The Program sits in System Tray...
|NumCapsScroll Indicator - On-screen real-time indicator showing the status of the Num, Caps and Scroll Lock buttons on the keyboard. All the NumCapsScroll Indicator controls are available from its System Tray right-click context menu.On-screen real-time indicator showing...|
|Vista Visual Master - Vista Visual Master is a free application that will help you to customize your Windows Vista easily.Vista Visual Master is a free application that will help you to customize your Windows Vista easily. With a clean and simple interface it brings...|
|Desktop Pen - Desktop Pen is a free tools that allows you draw directly on desktop.Desktop Pen is a free tools that allows you draw directly on desktop. You may mark or highlight what you see on desktop immediately with different colors.|
| || More Desktop Window Managers downloads at 1 2 3 |
|Other software of "ADVENTNET INC23" |
|Adventnet ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also...|
|ManageEngine OpManager - OpManager helps IT administrators manage their servers, services, applications, databases, network links, network devices, VoIP services, and much more using its advanced, in-built fault and performance management features.Are you using multiple...|
|ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt knowledge mgmt functionalities. ITIL ready version is also...|
|Zoho CRM - Build, Maintain & Strengthen your Customer Relationships Zoho CRM aligns your Sales and Marketing by integrating sales with campaigns, web forms, leads, sales pipeline, forecasts, etc.Build, Maintain & Strengthen your Customer...|
|Zoho Virtual Office - As companies expand across geographical boundaries, the need to reduce the virtual distance between the users/groups working together increases.As companies expand across geographical boundaries, the need to reduce the virtual distance between the...|
|User Reviews for ManageEngine SupportCenter Plus |