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Polar Help Desk 5.0


Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a help desk portal.


LicenseDemoDate Added05/24/2010
PriceUSD $150.00CategoryBusiness & Productivity Tools
Filesize16.8 MBAuthorPolar

Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what you want for your first license of Polar Help Desk 5.

Key advantages:
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Email integration and automation from multiple mailboxes via POP/IMAP
- Easy management unlimited number of customer, accounts, teams, incidents, email mailboxes
- Service Level Management. Use best practices from ITIL.
- Email Notifications management and customization
- Powerful and completely customizable User Roles and Permissions
- Custom Languages and customization any labels
- Active Directory integration
- API that lets you integrate any system with Help Desk through RESTful API over HTTP protocols
- Build your own new reports using client and server side Java Script.
- Source code available for purchase

Platform:Windows XP

System Requirements: Windows 2008, 2003, Vista, 7, XP. Both 32 and 64 bit are supported., MS SQL 2008,2005 .NET 3.5


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Polar Help Desk Related Terms
Customer Support SoftwareTechnical SupportTrouble TicketWeb Based Help Desk
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