Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
Request Tracker is easy to use -- one screen records all pertinent information about a single request. Extensive search capabilities allow you to use the program's database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation and context-sensitive help is provided.
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
System Requirements: There is no specific requirements
StromaSoft CRM Customer Service Helpdesk - Outlook Edition - StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message.StromaSoft CRM customer service helpdesk +...
DataTrack System - The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.The DataTrack System is an affordable, web...
IS CRM System - Handle all your customer information and improve your service quality.IS CRM System is On-Demand Small Business Customer Relationship Management System(CRM).Collect and organize all CRM data of your organization in order to keep track of your...
4Sales CRM - 4Sales CRM is the affordable, team-based customer and sales management solution4Sales CRM is developed for small and mid-size business and have thousands of users in retail, communications, IT, business services, automotive, finances, traveling...
Browser CRM - Browser CRM is web based customer management & integrated email. Flexible and powerful CRM - Customer Relationship Management - and Collaboration tools, running in any web browser.Browser CRM is web based customer management & integrated email....
ManageEngine MSP Center Plus - MSP Center Plus is a remote management software that enables managed service providers (MSP) to remotely manage multiple customer's desktops and networks.MSP Center Plus is a remote management software that enables managed service providers (MSP)...
Global Site Support - Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking...
Request Tracker Match at Super Shareware
Project Tracker11 - Project Tracker is a complete project management software for small to medium sized project firms.Project Tracker is a complete project management software for small to medium sized project firms. An extensive data base program Project Tracker has...
Request Organizer Deluxe - Request Organizer Deluxe is a flexible request management software for Windows users.Request Organizer Deluxe is a flexible request management software for Windows users. Our software enables you to track and manage a large number of requests,...
DreamJob.com.au Overtime Tracker - Software to help track your overtime worked.Software to help track your overtime worked. Easy Uninstall, no spy ware!
Request Commander - Request Commander - trouble ticketing system for tracking user requests.Request Commander - trouble ticketing system for tracking user requests. Allows you to process user requests on-the-fly and store their conveniently. Request Commander...
TheDietTracker - The Diet Tracker can help you track the progress of your diet or excercise program.The Diet Tracker can help you track the progress of your diet or excercise program. Specially designed to track your measurements over time. Measures Neck,...
Rental Property Tracker Plus - Rental Unit, Tenant, Expense and Income Managemnt System for Mac and WindowsRental Property Tracker Plus is an easy-to-use, rental property management tool with which you can: keep track of all your rental units, tenants, rental income and...
Activity and Expense Tracker Plus - Time Management Tool tracks of all your projects, tasks, expenses and invoices.Activity and Expense Tracker Plus includes a Time Management Tool that helps you track all your projects and their related tasks and expenses. You can generate invoices...
Business & Productivity Tools / Database Management Popular Software
Task Manager Fix - Windows system recovery tool to enable disabled Windows Task Manager. Utility to enable Task Manager disabled by virus, trojans, spyware etc. Software is designed to enable taskmanager which is disabled by the virus, trojans and spywares.Windows...
Free Database Compare - Compares the structure of two SQL databases and display all differences.The SQL Compare application will allow you to compare the structure of two SQL server databases and display all the differences between them. You can compare databases online...
dBase viewer - dBase Viewer: direct and fast read any xBase tableThis tool allow to read/open the dBase/FoxPro tables on any computer.
An application don't use any external libraries (no BDE, no ODBC, no ADO etc) and you may run this tool on computer without...
ODBC View - ODBCView is a free SQL query tool to view and export data from any OBDC databaseODBCView is a free SQL query tool that allows you to view and export data from any OBDC compliant database. Connect to an ODBC data source and enter a SQL statement to...
Import Wizard - Import any text file into Access, Excel or ODBC databasesImport Wizard enables you to easily import text based report files into MS-Access, Excel, MS-SQL Server, MSDE, MySQL, or other databases. The software goes beyond the standard text import...
All Asset Tracker - All Asset Tracker is an easy to use asset management database that will allow you to manage all of your company's assets. All Asset Tracker provides a simple and flexible asset management software solution.All Asset Tracker is an easy to use...
All Home Inventory - Keep track of the value and serial numbers of your possessions.All Home Inventory is an easy to use database program that allows you to quickly build a permanent record of your property and its value. You may record descriptions of items, where...
All Movie Tracker - All Movie Tracker is an easy to use database program for keeping track of the movies in your collection. Record all your movie purchases or rentals.All Movie Tracker is an easy to use database program for keeping track of the movies in your...
Books Program - A database to catalog your library.The Books Program is a database system that allows the user to track their personal library. Use it to help organize your books -- keep track of what books you have, where they are, who wrote them, whether you...
Coin Tracker - A database to catalog your coin collection.Coin Tracker is a simple but powerful database program for coin collectors to use for cataloging their collection of coins. Thirty different data fields allow you to store detailed information about each...