SupportSmith v2 offers professional and company users the necessary resources to quickly establish secure connections between computers. No ports open are required neither on the Technician's side nor Customer's. Connect quickly and safely!
SupportSmith v2 offers professional and company users the necessary resources to quickly establish secure connections between computers. No ports open are required neither on the Technician's side nor Customer's.
Quickly and safely establish remote desktop connections with a suite of support tools to allow for the best interaction, such as remote control, desktop sharing, application sharing, online collaboration, chat, remote shell, file transfer and port forwarding.
SupportSmith v2 uses SSH-2 (Secure Shell) protocol with Advanced Encryption Standard AES 128-bit and Active Directory authentication to manage accesses and permissions.
SupportSmith v2 provides the technician with complete Remote PC System Information without disturbing the user. This save consultants, system administrators and technical support providers time!
Features :
* Remote Shell and Port Forwarding
* Remote PC System Information
* On-line PC Status Monitoring
* Remote PC System Overview
* Remote Wake Up (WOL)
* Incident Management
* Active Directory Authentication
* Remote Tool Access Rules
* Auditing
To meet the needs of every client, SupportSmith v2 is marketed in a flexible way.
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
System Requirements: PC's to Monitor Sys Req.: Pentium or compatible PC, 16 MB min, DISK SPACE: 9 MB, Win98 or later
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