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Versasrs Helpdesk
VersaSRS HelpDesk
VersaSRS HelpDesk Preview

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VersaSRS HelpDesk 3.2.3


FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'.

LicenseFreeware (Free)Date Added07/31/2006
PriceUSD $0.00CategoryBusiness & Productivity Tools / Application
Filesize7.3 MBAuthorDEK Software International

versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...

Platform: Windows 2000, Windows XP, Windows 2003

System Requirements: There is no specific requirements

VersaSRS HelpDesk DownloadVersaSRS HelpDesk WebsiteOrderVersaSRS HelpDesk Report Error
VersaSRS HelpDesk Related Freeware Terms
Browser BasedCall CentreCase ManagementContact Centre
CrmHelp DeskIncidentIssue
Issue ManagementIssue TrackingSelf HelpService
Service RequestSupportThin ClientWeb Based
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