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1	ITIL Toolkits
	The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requiremen ...
	Size: 3.2 MB,  Price: USD $199.00 ,  License: Shareware,  Author: The Art of Service ITIL ITSM (theartofservice.com)

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2	Adventnet ManageEngine ServiceDesk Plus
	ITIL ready version is also available. ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready ...
	Size: 36.1 MB,  Price: Free,  License: Freeware,  Author: AdventNet Inc (adventnet.com)

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3	ManageEngine ServiceDesk Plus
	ITIL ready version is also available. ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready ...
	Size: 43.0 MB,  Price: Free,  License: Commercial,  Author: AdventNet Inc (adventnet.com)

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4	ProcessWorx CMDB
	Based on the ITIL framework and ITSM best practices, this tactical, cost-effective solution helps IT organizations record, maintain and report on infrastructure configuration items (CIs) including applications/software, devices/peripherals, ...
	Size: 39.2 MB,  Price: USD $149.00 ,  License: Commercial,  Author: ProcessWorx LLC (processworx.com)
	Cmdb, Configuration Management, It, Itil, Itsm, Mof, Ola, Service Catalog, Service Level Agreement, Service Management, Sla, Uc

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5	Polar Help Desk
	Key advantages: - Incorporate proven Incident Management process based on ITIL and best practices procedures - Email integration and automation from multiple mailboxes via POP/IMAP - Easy management unlimited ...
	Size: 16.8 MB,  Price: USD $150.00 ,  License: Demo,  Author: Polar (polarsoftware.com)
	Customer Support Software, Technical Support, Trouble Ticket, Web Based Help Desk

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6	IPI.HELPDESK
	IPI.HELPDESK improves the process of communication with customers by providing a simple and intuitive interface both to customer and employees, ensuring full control and transparency of this process. Do you have a web site and customers? Great! IPI.HELPDESK ...
	Size: 1.6 MB,  Price: USD $99.95, EUR 99.95 ,  License: Demo,  Author: IPI Business Solutions, Inc. (ipi-solutions.com)
	Accounting, Cms, Crm, Dispatching, Eam, Erp, Etom, Help-desk, Helpdesk, Inventory, Ipi, Itil, Itsm, Lead, Management, Problem, Project, Reporting, Request, Scale

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7	IPI.MANAGER
	IPI.MANAGER assumes full control of job execution by tracking deadlines and reminding employees about expired or outstanding personal tasks. Task management systems are now widely used in large organizations, and they require a thorough, systematized ...
	Size: 1.6 MB,  Price: USD $599.95 ,  License: Demo,  Author: IPI Business Solutions, Inc. (ipi-solutions.com)
	Accounting, Cms, Crm, Dispatching, Eam, Erp, Etom, Help-desk, Helpdesk, Inventory, Ipi, Itil, Itsm, Lead, Management, Problem, Project, Reporting, Request, Scale

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8	Public Folder HelpDesk for Outlook
	Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access. ...
	Size: 6.8 MB,  Price: USD $690.00, EUR 500 ,  License: Shareware,  Author: kalmstrom.nu Outlook Solutions (kalmstrom.nu)
	Call Center, Computer Support, Customer Support, Essential Statistics, Group Support, Help Desk Management, Help Desk Software, Help Desk Solution, Help Statistics, Helpdesk, Issue Tracking, It Help Desk, Itil, Outlook, Software Support, Support