This software package will allow you to create a single exe file that a client can download off your Web page. When executed it will automagically connect back to you (through firewalls) and allow you to provide remote support. You now can provide support for clients you've never even met, transfer files and directories, chat with the client, reboot the remote PC with auto-reconnect, reboot the remote PC into safe mode with auto-reconnect.

A customizable invoice for the session is generated automatically and emailed you and your clients, allowing for instant payment by credit card. Drawing on the remote screen and paging the remote client, are all available. The download is a live installer that will always download the latest version of the program. Remote Support System is a handy application that allows you to remote control any computer on the internet.

Note: Some antivirus and antispyware programs flag Remote Support System as being infected/malware, although the application is perfectly safe and does not pose a threat to your system. This is called a 'false positive'. The term false positive is used when antivirus software wrongly classifies an innocuous ( inoffensive ) file as a virus. The incorrect detection may be due to heuristics or to an incorrect virus signature in a database. [Similar problems can occur with antitrojan or antispyware software.]

Features:

· Tracks session time, even across multiple reboots and displays timer in the upper right corner of the client's PC. No guess work on how long you spent working.
· Auto-generates an invoice for the session and emails it back to you and, or the client upon completion. New in version 1.4, the ability to completely customize your invoice and accept credit cards as payment
· You can logon/logoff the remote user and maintain your connection
· You can reboot the remote PC with auto-reconnect before login screen
· Reboot the remote PC into SAFEMODE with auto-reconnect
· Remove remote users desktop icons and desktop background to improve performace of remote connection
· Has a custom toolbox that allows you to create self-extracting tools, that will auto-download and execute with a single click on the remote PC. Great for virus removal or system diagnostic tools
· Easy Client Distribution Setup wizard that makes changing your EXE file easy. Change destination addresses, and other options all with a point and click. No coding experience required.
· Once the session is complete client executable completely removes all files and programs from the client's pc, so they can breath easy and trust there are no "back doors"
· For repeat customers, you can make a request to clients running the listener component for a session. The client will then contact you automatically and hand over control. All with no open ports that could be hacked. Great for customers you deal with on a daily basis.
· Clients can be behind firewalls, and connect to you, no problem.