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1	GotItBack!
	GotItBack! can save you the expense and inconvenience of a costly service call from a technician, in fact technicians use GotItBack! in the password recovery segment of their business!
	Size: 367.5 KB,  Price: USD $19.95 ,  License: Shareware,  Author: Whirlwind Software (codegods.net)

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2	Enterprise Phone Server
	Enterprise Phone Server acts like smart telephone assistant software. It can build voice menus, playback wave files, record telephone calls, and much more. Enterprise Phone Server acts like smart telephone assistant software. It can build voice menus, ...
	Size: 273.4 KB,  Price: USD $295.00 ,  License: Shareware,  Author: Enterprise Phone Server (softcab.com)

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3	Phone Server Lite
	Phone Server Lite acts like smart telephone assistant software. It can build voice menus, playback WAV files, record telephone calls, and much more. Program supports all voice modems. Phone Server Lite acts like smart telephone assistant software. It ...
	Size: 273.4 KB,  Price: USD $99.95 ,  License: Shareware,  Author: Phone Server Lite (softcab.com)

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4	DataTrack System
	The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. The DataTrack System is an affordable, web enabled ...
	Size: 12.7 MB,  Price: USD $349.99 ,  License: Commercial,  Author: Magnoware Systems (magnoware.com)
	Call Center, Customer Support, Defect Tracking, Help Desk Software, Helpdesk, Helpdesk Software, Issue Tracking, Support Management, Trouble Ticket, Work Order Management

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5	Phone Recorder Plus
	Phone recorder, Voice Mail center, professional log, forward calls to e-mail, a personal web-site, a personalized answering mode and a different alert sign for each caller, Hidden Service, flags and priority for each call.. and much more... try it! Phone ...
	Size: 1.4 MB,  Price: USD $49.00 ,  License: Shareware,  Author: Teley (teley.com)
	Answering Machine, Block Call, Call Recorder, Caller Id, Callerid, Internet, Mail, Phone Call Recorder, Phone Conversation Recorder, Phone Record, Phone Recorder, Phone Voice Recorder, Record Call, Tapi, Voice Mail, Voice Modem, Windows

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6	Queuing Model Excel
	Calculate the number of service staff to minimize service and waiting costs. The Queuing Model will calculate the optimum number of customer service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, ...
	Size: 150.9 KB,  Price: USD $27.00 ,  License: Shareware,  Author: Bizpep (bizpeponline.com)
	Bizpep, Business, Costs, Customer, Excel, Flow, Line, Maximize, Minimize, Model, Optimize, Points, Profit, Queue, Queuing, Service, Software, Staff, Tool, Utilization

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7	NewWayService
	NewWayService is the complete software solution for service management NewWayService is the Help Desk software solution designed to maximise your service centre or call centre department. Whatever your industry, NewWayService allows you to easily track ...
	Size: 20.8 MB,  Price: USD $192.00 ,  License: Shareware,  Author: OroLogic Inc. (orologic.com)
	Appels De Service, English, Entretien, French, Help Desk, Interbase, Jobs, Knowledge Base, Linux, Maintenance, Management, Network, Newwayservice, Sav, Schedule, Serial Numbers, Service, Service Calls, Solaris, Technicians

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8	AutoSecretary
	It can call your customers and give them different personalized sets of voice information based on custom scripts. Modern business is heavily relied on automatic telephony solutions. Managing customers' calls and providing support using voice lines ...
	Size: 477.9 KB,  Price: USD $150.00 ,  License: Shareware,  Author: Computer telephony via voice modems (autosecretary.com)
	Answering Machine, Automated Attendant, Autosecretary, Call Center, Calling Machine, Cnd, Communication, Computer Telephony, Dialing Machine, Odbc, R Dialogic, Sql, Subscribe, Synthesis, Voice Modem, Vote Duty Notification, Warning

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9	Stauri FAQtaur
	A development tool allowing you to create an interactive software service agent. Stauri FAQtaur 2.0 is a complete system for creating virtual characters for your web site. Stauri FAQtaur 2.0 will allow you to: o Quickly create a knowledge ...
	Size: 1.4 MB,  Price: USD $39.95 ,  License: Shareware,  Author: Victauri LLC (victauri.com)
	Agent, Assistant, Bot, Customer, Faqtaur, Intelligent, Relationship, Service, Virtual

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10	Call Alert!
	Free Caller ID software for your modem with Talking Call Alert and Call Block You have no doubt wished you could be aware on who is calling without the need to pick up the phone and answer a call. Call Alert! enables your PC to recognize ...
	Size: 540.8 KB,  Price: Free,  License: Freeware,  Author: Pingram Marketing (tweakinternals.com)
	Alert, Announce, Call, Call Alert, Caller Id, Cid, Free, Freeware, Id, Modem, Name, Number, Phone, Speech, Talk, Talking, Tapi, Telephone, Telephony, Text To Speech

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11	Call411
	Free Call Display software: shows caller's identity on your computer Call411 is a free and simple to use Call Display application. It features automatic caller's number and name identification, customizable ringtones, and speech call announce with talking ...
	Size: 536.1 KB,  Price: Free,  License: Freeware,  Author: Soft411 (soft411.com)
	411, Block Caller Id, Call 411, Call Display, Call Id, Call Identity, Caller Id, Caller Identification, Identify Caller, Modem, Modem Caller Id, Phone

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12	PhoneTray Dialup
	Online Caller ID, Internet Call Waiting and Modem-on-Hold with no monthly fees! Don't miss another call while online! Yes, you can stay online without missing important calls when you're using dial-up to connect to the internet! PhoneTray Dialup ...
	Size: 1.2 MB,  Price: USD $14.95 ,  License: Shareware,  Author: Traysoft Inc. (traysoft.com)
	Announce, Answer, Call Waiting, Caller Id, Callerid, Cid, Dial-up, Dialup, Internet, Modem, Modem-on-hold, Moh, Phone, Speech, Tapi, Telephony, V92, Voice

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13	Phone Calls Filter
	Are you bothered with unwanted phone call ? not anymore ! Set filters for incoming phone calls. Use categorized answering modes - such as: hanging up, personalized greetings etc... Free trial. Are you bothered with unwanted phone calls ? not anymore ...
	Size: 1.3 MB,  Price: USD $22.50 ,  License: Shareware,  Author: Teley (teley.com)
	Block Call, Block Incoming Call, Block Out Of Area Calls, Block Unknown Call, Block Unwanted Call, Caller Id, Outofarea, Phone Call Blocker, Software, Tapi, Teley, Unknown, Windows

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14	Commit CRM
	Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching Contracts and Billing software solution designed specifically for computer services companies Commit - CRM, ...
	Size: 17.9 MB,  Price: USD $249.00 ,  License: Commercial,  Author: Commit Business Solutions ltd. (CommitCRM.com)
	Computer Repair, Computer Service Software, Computer Services, Crm Software, Customer Support, Dispatch Software, Helpdesk, It Services, Service Management, Service Software, Small Business Crm, Tech Support Software, Ticketing System, Time Billing

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15	EasyDesk helpdesk
	EasyDesk Helpdesk is a simple call logging utility for small support centres and others. It is designed primarily to be quick and easy to use. A fully working version can be downloaded from the Download page. Registration costs just $49.0 EasyDesk ...
	Size: 4.8 MB,  Price: USD $49.00 ,  License: Shareware,  Author: Ziggyred Software (ziggyred.com)
	Call, Desk, Help, Helpdesk, Logging, Program, Shareware

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16	StromaSoft CRM Customer Service Helpdesk - Outlook Edition
	StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message. StromaSoft CRM customer service helpdesk + Sales ...
	Size: 14.3 MB,  Price: USD $199.00 ,  License: Shareware,  Author: StromaSoft Ltd (StromaSoft.com)
	Call Center, Call Logging, Crm, Customer Relationship Managements, Ecrm, Help Desk, Helpdesk, Incidents, Instant Messaging, Newsletter, Outlook, Post-it Notes, Sticky Notes, Support Calls, Support Center, Telephone Calls, Telephone Messages, Telephony, Tickets, Workflow

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17	Callwave Internet Answering Machine
	This is the internet's best service for managing your incoming calls, your security and your life! he Caller ID and Caller Name features enable you to see the telephone number and name of the person calling you when you're online. Even ...
	Size: 1.5 MB,  Price: USD $7.95 ,  License: Shareware,  Author: Callwave (callwave.delta-blue.com)
	Callwave, Callwave Service, Internet Answering Machine

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18	Skype Recorder
	It works on Windows OSs and keeps high-quality Skype recording on both sides of a Skype call. Both private and commercial use is supported. AthTek Skype Recorder concentrates on providing best quality Skype calls recording services. It works on Windows ...
	Size: 2.9 MB,  Price: USD $29.95 ,  License: Shareware,  Author: skype-record.com (skype-record.com)
	Record Skype, Record Skype Audio, Record Skype Calls, Record Skype Video, Skype Call Recorder, Skype Recorder

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19	Sim card data recovery software
	Sim card message recovery solution for accidentally deleted numbers, intentionally removed messages or erased call logs about dialed missed or received calls. Simcard details backup tool uses an USB sim card reader device to scan damaged simcard. Sim ...
	Size: 512.0 KB,  Price: USD $69.00, INR 2937 ,  License: Shareware,  Author: Data recovery utility (datarecoveryutility.org)
	Call Logs, Contacts, Data, Deleted, Device, Dialed, Erased, Inbox, Lost, Messages, Missed, Mobile, Numbers, Outbox, Picture, Reader, Received, Recover, Recovery, Rescue

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20	ManageEngine SupportCenter Plus
	ManageEngine SupportCenter Plus is a complete web-based Customer Service Support Software offering Trouble Ticketing, Account Contact Management, SLA Management Knowledge base in one low-cost, easy-to-use package for superior Customer Support. ManageEngine ...
	Size: 31.3 MB,  Price: Free,  License: Freeware,  Author: AdventNet Inc (adventnet.com)
	Contact Management, Customer Service Management Software, Customer Support Software, Knowledge Base, Request Tracking, Self Service Portal, Service Level Agreement, Trouble Ticketing System, Workflow Management

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21	SrvMan
	Additionally, it can run any Win32 application as a system service. SrvMan is a tool for creating, removing and controlling Windows Services. It can be used to create driver/win32 services from GUI or console mode. Additionally, it can run any Win32 ...
	Size: 249.9 KB,  Price: Free,  License: Freeware,  Author: Sysprogs (sysprogs.org)
	Command Line, Gui, Manager, Windows Service

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22	3CX VOIP Phone for Windows
	Works with any SIP/ VOIP provider/ phone service. Easy to use interface to transfer, forward calls or set-up conference calls. Free download from http://www.3cx.com Free VOIP / SIP phone. Use your PC as a phone. Works with any SIP / VOIP provider/ phone ...
	Size: 1.1 MB,  Price: Free,  License: Freeware,  Author: 3CX Ltd (3cx.com)
	Ip Pbx, Sip, Sip Phone, Voip, Voip Phone, Voip Phone System, Vonage

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23	3CX Phone System for Windows Free
	Lowers call costs via VoIP providers & eliminates vendor lockin. Eliminate PBX headaches with 3CX Phone System for Windows! Evolve your communications with 3CX Phone System for Windows - an office phone system/IP PBX that completely ...
	Size: 32.5 MB,  Price: Free,  License: Freeware,  Author: 3CX Ltd (3cx.com)
	Ip Pbx, Office Phone System, Office Telephone System, Pabx, Pbx, Phone System, Sip, Small Business Phone System, Voip, Voip Phone System

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24	Conferenceware
	We offers a free 30-day trial period followed by a quarterly or yearly service contract for 25.pounds, 40.euros, 45.$US, 50.$CAN/month. Tele-efficiency helps its clients to save time, improve their synergy and lower their travel expenses. Offers WEBconference ...
	Size: 4.6 MB,  Price: USD $45.00 ,  License: Demo,  Author: Tele-efficiency Inc (tele-efficiency.com)
	Audioconference, Customer Loyalty, E-learning, Emeeting, Internet Video Conference, Meeting, Sales, Skype, Software, Teleconference, Training, Video Conferencing, Web Conference, Web Presentation, Webcast, Webconference, Webinar

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25	OutlookEnvoy for Office 2003
	OutlookEnvoy - A new reminder service that calls you by phone and speaks your appointment to you, either by integrating with Outlook or by using our online calendar. Ring, Ring…”This is your OutlookEnvoy reminding you that Joey’s soccer game is ...
	Size: 519.0 KB,  Price: USD $14.95 ,  License: Shareware,  Author: XorByte Software Solutions (outlookenvoy.com)
	Add-ins, Appointments, Calendar, Office, Outlook, Reminder