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1	VI Service Desk
	The VI Service Desk is a complete IT service management solution providing Incident, Service, Knowledge, End User Self Help, and Asset Management. Service & Problem Ticket Management. The core of any Help Desk system is ticket management. The VI Service ...
	Size: 3.7 MB,  Price: USD $900.00 ,  License: Commercial,  Author: Velocity Integrations Software, Inc. (velocityintegrations.com)

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2	Asset Navigator
	Asset Navigator is an integrated IT Service Management solution that enables you to streamline all aspects of your IT infrastructure - from Service Management to automated Asset Management and Network Administration. Asset Navigator is an integrated ...
	Size: 25.5 MB,  Price: Free,  License: Freeware,  Author: Alloy Software, Inc. (alloy-software.com)

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3	TeamWox
	Service Desk 11. Products 12. Accounting 13. eBank
	Size: 34.0 MB,  Price: USD $3400.00 ,  License: Shareware,  Author: MetaQuotes Software Corp. (metaquotes.net)

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4	Adventnet ManageEngine ServiceDesk Plus
	ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also available. ManageEngine ...
	Size: 36.1 MB,  Price: Free,  License: Freeware,  Author: AdventNet Inc (adventnet.com)
	Asset Management, Contract Management, Help Desk, Helpdesk Software, Inventory Management, Itil, Itil Help Desk, Knowledge Base, Purchase Order Management, Service Desk, Sla Management, Trouble Ticketing

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5	ManageEngine ServiceDesk Plus
	ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt knowledge mgmt functionalities. ITIL ready version is also available. ManageEngine ...
	Size: 43.0 MB,  Price: Free,  License: Commercial,  Author: AdventNet Inc (adventnet.com)
	Asset Management, Contract Management, Help Desk, Helpdesk Software, Inventory Management, Itil Help Desk, Knowledge Base, Purchase Order Management, Service Desk, Trouble Ticketing

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6	Help Desk Password Reset
	Help Desk Password Reset Web based Help Desk Password Reset software for users to change their passwords. It supports Help Desk Delegation. Supports Password Reset/Unlock account/Change Password through web with/without help desk Help Desk Password ...
	Size: 21.6 MB,  Price: USD $1.00 ,  License: Shareware,  Author: JiJiTechnologies (jijitechnologies.com)
	Forgotten Password, Password Change, Password Manager, Password Reset, Service Desk

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7	IPI.HELPDESK
	IPI.HELPDESK improves the process of communication with customers by providing a simple and intuitive interface both to customer and employees, ensuring full control and transparency of this process. Do you have a web site and customers? Great! IPI.HELPDESK ...
	Size: 1.6 MB,  Price: USD $99.95, EUR 99.95 ,  License: Demo,  Author: IPI Business Solutions, Inc. (ipi-solutions.com)
	Accounting, Cms, Crm, Dispatching, Eam, Erp, Etom, Help-desk, Helpdesk, Inventory, Ipi, Itil, Itsm, Lead, Management, Problem, Project, Reporting, Request, Scale

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8	IPI.MANAGER
	IPI.MANAGER assumes full control of job execution by tracking deadlines and reminding employees about expired or outstanding personal tasks. Task management systems are now widely used in large organizations, and they require a thorough, systematized ...
	Size: 1.6 MB,  Price: USD $599.95 ,  License: Demo,  Author: IPI Business Solutions, Inc. (ipi-solutions.com)
	Accounting, Cms, Crm, Dispatching, Eam, Erp, Etom, Help-desk, Helpdesk, Inventory, Ipi, Itil, Itsm, Lead, Management, Problem, Project, Reporting, Request, Scale

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9	FastRequest
	FastRequest- All in one: Work order & Help desk & Web form software. The first Work Order software or Helpdesk software to allow the creation of customized Web forms for online service request (check boxes, combo box, text box, cases of options .. FastRequest ...
	Size: 46.9 MB,  Price: USD $179.00 ,  License: Shareware,  Author: FullData inc. (fastrequest.com)
	Help Desk, Helpdesk, Online Form, Online Service, Online Service Request, Web Form, Work Order, Workorder, Workorder Online

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10	Easy-CSS
	For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. For ...
	Size: 9.3 MB,  Price: USD $99.00, EUR 99 ,  License: Shareware,  Author: kosmos BOS (kosmosbos.com)
	Appointment, Calendar, Call Center, Contract, Crm, Crm Software, Customer, Customer Request, Customer Service, Customer Service And Support, Easy, Five Steps, Help Desk, Knowledge Base, Phone, Schedule, Small Business Crm, Technician

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11	Help Desk for IIS
	Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. Help Desk for IIS is a web-based ...
	Size: 4.1 MB,  Price: USD $199.00 ,  License: Shareware,  Author: MIS Utilities (misutilities.com)
	Help Desk, Helpdesk, Support Desk, Web Based, Web-based, Web-based Help Desk, Web-based Helpdesk

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12	MultiUser Chat Software
	Professional secure communication application provides customer help desk service solution in real time. Multi operator live web chat software is secure and cost effective instant messaging tool that facilitate administrator to solve different website ...
	Size: 1.1 MB,  Price: USD $169.00, INR 7259 ,  License: Shareware,  Author: Data Recovery Software (the-undelete.com)
	Address, Ajax, Asp, Browser, Chat, Communication, Customer, Host, Instance, Internet, Ip, Live, Lookup, Messaging, Multi, Multiple, Name, Online, Operator, Real Time

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13	The Job Log
	The Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. The Job Log is designed for the small business ...
	Size: 19.9 MB,  Price: USD $34.95 ,  License: Shareware,  Author: Lazy Bayou (lazybayou.com)

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14	NewWayService
	NewWayService is the complete software solution for service management NewWayService is the Help Desk software solution designed to maximise your service centre or call centre department. Whatever your industry, NewWayService allows you to easily track ...
	Size: 20.8 MB,  Price: USD $192.00 ,  License: Shareware,  Author: OroLogic Inc. (orologic.com)
	Appels De Service, English, Entretien, French, Help Desk, Interbase, Jobs, Knowledge Base, Linux, Maintenance, Management, Network, Newwayservice, Sav, Schedule, Serial Numbers, Service, Service Calls, Solaris, Technicians

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15	VersaSRS HelpDesk
	FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'. versaSRS Help Desk provides a flexible and scalable solution for managing ...
	Size: 7.3 MB,  Price: Free,  License: Freeware,  Author: DEK Software International (deksoftware.com)
	Browser Based, Call Centre, Case Management, Contact Centre, Crm, Help Desk, Incident, Issue, Issue Management, Issue Tracking, Self Help, Service, Service Request, Support, Thin Client, Web Based

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16	VueChat Customer Service
	Web based Customer Service with live video/voice chat, instant messaging and CRM VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, ...
	Size: 3.3 MB,  Price: USD $19.00 ,  License: Shareware,  Author: VueCam (vuechat.com)
	Business, Chat, Client, Corporate, Crm, Customer, Customer Service Software, Customer Support Software, Express, Help Desk, Helpdesk, Lindows, Linux, Live Voice, Online, Representative, Server, Software, Unix, User

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17	QUAD Help Desk
	QUAD Help Desk provides quick and easy recording, updating and reporting on customer support issues. New charts give insight into the calls you and your staff receive and complete. QUAD Help Desk was designed to be a very simple, easy to learn, easy ...
	Size: 4.1 MB,  Price: USD $179.00 ,  License: Shareware,  Author: Dennis Baggott and Sons (lnsoftware.com)
	Customer Support, Help Desk, Web Enabled Help Desk

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18	Boldchat Operator Client .NET
	Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site to get started. Paid editions allow managing leads, emails, and tickets. Free live chat software for online sales and support teams.
	Size: 4.5 MB,  Price: Free,  License: Freeware,  Author: Bravestorm, LLC (boldchat.com)
	Chat, Contact, Contact Manager, Contacts, Crm, Customer, Customers, Email, Email Management, Email Manager, Help Desk, Helpdesk, Hit Counter, Live Chat, Live Help, Live Support, Sales, Software, Support, Ticket

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19	DataTrack System
	The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. The DataTrack System is an affordable, web enabled ...
	Size: 12.7 MB,  Price: USD $349.99 ,  License: Commercial,  Author: Magnoware Systems (magnoware.com)
	Call Center, Customer Support, Defect Tracking, Help Desk Software, Helpdesk, Helpdesk Software, Issue Tracking, Support Management, Trouble Ticket, Work Order Management

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20	Polar Help Desk
	Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a help desk portal. Polar Help ...
	Size: 16.8 MB,  Price: USD $150.00 ,  License: Demo,  Author: Polar (polarsoftware.com)
	Customer Support Software, Technical Support, Trouble Ticket, Web Based Help Desk

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21	Response
	Sale and tenders, Complete shop management - Back Office, Stockcontrol, Pay-desk, pay-desk, management, Breakdown services and order management, Staff and planning, management,... Response, the back edge of your company. A central ...
	Size: 7.9 MB,  Price: USD $949.00 ,  License: Shareware,  Author: SoftwareForStores (softwareforstores.be)
	Back Office, Management, Pay-desk, Sale, Shop, Stockcontrol, Tenders

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22	Multi Operator ASP Chat Script
	Live chat service provides live chat support, visitor tracking and proactive sales for your products and services. Web based chat software allows multilingual chat conversation between online website visitors and website customer support executive. Customer ...
	Size: 1.2 MB,  Price: USD $169.00, INR 7269 ,  License: Shareware,  Author: Partition Recovery (partitionrecoveryfreeware.net)
	Address, Ajax, Asp, Browser, Chat, Customers, Download, Finder, Flash, Help, Internet, Ip, Live, Lookup, Manage, Messages, Messenger, Online, Promotion, Refresh

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23	ManageEngine SupportCenter Plus
	ManageEngine SupportCenter Plus is a complete web-based Customer Service Support Software offering Trouble Ticketing, Account Contact Management, SLA Management Knowledge base in one low-cost, easy-to-use package for superior Customer Support. ManageEngine ...
	Size: 31.3 MB,  Price: Free,  License: Freeware,  Author: AdventNet Inc (adventnet.com)
	Contact Management, Customer Service Management Software, Customer Support Software, Knowledge Base, Request Tracking, Self Service Portal, Service Level Agreement, Trouble Ticketing System, Workflow Management

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24	Self Service Password Reset
	Self Service Password Reset JiJi Self Service Password Reset enables end-users to securely reset their own Active Directory passwords without having to involve highly technical helpdesk professionals.Self password management portal for domain Self Service ...
	Size: 21.6 MB,  Price: USD $1.00 ,  License: Shareware,  Author: JiJiTechnologies (jijitechnologies.com)
	Forgotten Password, Password Change, Password Manager, Password Reset

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25	Active Directory Self Service
	Chily Active Directory Self Service streamlines managing users information in Active Directory, resetting users accounts passwords, and unlocking the locked out accounts by enabling the end users to perform all these tasks by their own. Providing wrong ...
	Size: 2.1 MB,  Price: Free,  License: Freeware,  Author: Network Management (chilysoftware.com)
	Network Management, Self Account Unlock, Self Password Management