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1	Commit CRM
	Commit is an affordable CRM, Service, Dispatching Contracts and Billing software solution designed specifically for computer services companies Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who - * Provide maintenance services * Handle customer support calls and on-site ...
	Size: 17.9 MB,  Price: USD $249.00 ,  License: Commercial,  Author: Commit Business Solutions ltd. (CommitCRM.com)

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2	cpTracker Professional
	Use to record all activities, phone calls, todos, etc. - HelpDesk: record and track contact related todos, support calls, etc. Use the following tools to access your data the way YOU need to: - Query/Search Wizard ...
	Size: 10.6 MB,  Price: USD $47.00 ,  License: Shareware,  Author: Berthume Software (berthume.com)

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3	goUpdater
	When integrated into your application, goUpdater performs almost any updating task, includingsynchronizing files, running an installer, updating your software, and even performing a custom action to keep yourcustomers up to date and your technical support calls to a minimum.
	Size: 7.9 MB,  Price: USD $159.95 ,  License: Shareware,  Author: Ionworx Technology (ionworx.com)

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4	ViewletBuilder 4 Professional
	ViewletBuilder's unprecedented ease of use, fast creation and unrivaled quality of output have made it the darling of trainers, support specialists, marketing professionals and software developers around the world. Viewlets help accelerate the adoption ...
	Size: 46.5 MB,  Price: USD $299.00 ,  License: Commercial,  Author: Qarbon (qarbon.com)

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5	ViewletBuilder 5 Professional
	ViewletBuilder's unprecedented ease of use, fast creation and unrivaled quality of output have made it the darling of trainers, support specialists, marketing professionals and software developers around the world. Viewlets help accelerate the adoption ...
	Size: 41.9 MB,  Price: USD $399.00 ,  License: Commercial,  Author: Qarbon (qarbon.com)

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6	Service Protector
	Service Protector is easy to use, affordable, and free to try, so why not see how it can help you to avoid those annoying 3 AM support calls?
	Size: 3.2 MB,  Price: USD $59.99 ,  License: Shareware,  Author: Core Technologies Consulting, LLC (CoreTechnologies.com)
	Automatic Restart, Monitor Service, Restart Service, Windows Service

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7	StromaSoft CRM Customer Service Helpdesk - Outlook Edition
	StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message. StromaSoft CRM customer service helpdesk + Sales ...
	Size: 14.3 MB,  Price: USD $199.00 ,  License: Shareware,  Author: StromaSoft Ltd (StromaSoft.com)
	Call Center, Call Logging, Crm, Customer Relationship Managements, Ecrm, Help Desk, Helpdesk, Incidents, Instant Messaging, Newsletter, Outlook, Post-it Notes, Sticky Notes, Support Calls, Support Center, Telephone Calls, Telephone Messages, Telephony, Tickets, Workflow

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8	Vbuzzer Messenger
	All in one instant messaging software that support VoIP, internet fax, SMS, video conferencing, and support Windows Live Messenger, Yahoo Messenger, AIM, and ICQ. VoIP features include free internet calls, low cost PC to phone, and phone to PC calls.
	Size: 281.3 KB,  Price: Free,  License: Freeware,  Author: vbuzzer.com (vbuzzer.com)
	Instant Messaging, Internet Calls, Internet Fax, Mobile Sms, Video Conferencing, Voip

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9	The Job Log
	The Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. The Job Log is designed for the small business ...
	Size: 19.9 MB,  Price: USD $34.95 ,  License: Shareware,  Author: Lazy Bayou (lazybayou.com)

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10	WPF SOFTPHONE FOR VB.NET
	Net to make VoIP calls. The sample program allows to make/receive calls, handles DTMF signals to navigate in IVR systems. It is customizable with more features and company logo. PBX support. Ozeki .Net SIP SDK for developing Windows Forms softphone in ...
	Size: 16.9 MB,  Price: USD $697.00 ,  License: Shareware,  Author: WPF SOFTPHONE FOR VB.NET (voip-sip-sdk.com)
	Sip Sdk, Softphone Sdk, Vb.net Softphone, Voip Sdk, Wpf Softphone

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11	Responsive Knowledgebase
	Records tech support problems and solutions and lets you retrieve them quickly Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to tech support problems and search for those solutions in the future. That is, it lets you ...
	Size: 437.0 KB,  Price: USD $49.00 ,  License: Demo,  Author: Responsive Software (ResponsiveSoftware.com)
	Database, Help Desk, Helpdesk, Knowledgebase, Support, Support Desk, Supportdesk, Tech Support, Technical Support

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12	Akeni Live Help 123 - Corporate IM
	Akeni Live Help 123 for Corporate Instant Messaging ,Live help andlive support, Live Help 123 for Corporate Instant Messaging ( IM ) is a feature rich hosted live help system. Sales and support staff can interact with customers in real time, without ...
	Size: 4.2 MB,  Price: USD $39.95 ,  License: Demo,  Author: Akeni (akeni.com)
	Akeni, Chat, Conference, Email, Instant Messaging, Live Help, Live Sales, Live Support, Network, Notification, Server, Web Chat

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13	iShow tutorial builder professional
	Create fantastic online FLASH demos in minutes for technical support solutions, computer based training, product demonstrations and plenty more... IShow is an easy-to-use presentation software. IShow provides complete solutions designed to lower the ...
	Size: 15.2 MB,  Price: USD $599.00 ,  License: Shareware,  Author: 1st Studio (1stss.com)
	Authoring, Capture, Demo, Demo Builder, Demos, E-learning, Flash Presentation, Flash Software, Help, Online Help, Presentation, Presentation Software, Recorder, Screen, Screencam, Screenshot, Streaming, Support, Training, Tutorial

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14	ProvideSupport: Live Chat for Website
	Live help chat and website monitoring solution for online customer support. ProvideSupport is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product.
	Size: 1.5 MB,  Price: USD $15.00 ,  License: Shareware,  Author: Provide Support, LLC (providesupport.com)
	Customer Service Software, Helpdesk, Live Assistance, Live Chat Software, Live Customer Support, Live Help Desk Application, Live Support Live Help Chat Software, Livechat, Livehelp, Livesupport, Push Web Pages, Visitor Monitoring, Web Site, Website

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15	RealTimeQuery
	The perfect tool for offering online support to your customers. RealTimeQuery is the perfect tool for offering online support to your customers. The program enables your users to contact you in real time while visiting your website. RealTimeQuery ...
	Size: 2.6 MB,  Price: USD $99.95 ,  License: Shareware,  Author: Spanto Soft S.L. (spanto.com)
	Customer Support, Live Chat, Live Help, Website Chat

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16	Easy-CSS
	For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. For ...
	Size: 9.3 MB,  Price: USD $99.00, EUR 99 ,  License: Shareware,  Author: kosmos BOS (kosmosbos.com)
	Appointment, Calendar, Call Center, Contract, Crm, Crm Software, Customer, Customer Request, Customer Service, Customer Service And Support, Easy, Five Steps, Help Desk, Knowledge Base, Phone, Schedule, Small Business Crm, Technician

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17	Ontiva Fusion Suite
	ONTIVA FUSION is a fully integrated communication solution that facilitates real-time sales, customer support and marketing strategy through the Internet. ONTIVA FUSION is a fully integrated communication solution that facilitates real-time sales, customer ...
	Size: 7.5 MB,  Price: USD $14.99 ,  License: Shareware,  Author: TrilogyLive, LLC (ontiva.com)
	Boldchat, Crm, Fusion, Live Chat, Live Person, Live Support, Ontiva, Website Crm, Website Support, Website Tools

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18	Phone Calls Filter
	Are you bothered with unwanted phone call ? not anymore ! Set filters for incoming phone calls. Use categorized answering modes - such as: hanging up, personalized greetings etc... Free trial. Are you bothered with unwanted phone calls ? not anymore ...
	Size: 1.3 MB,  Price: USD $22.50 ,  License: Shareware,  Author: Teley (teley.com)
	Block Call, Block Incoming Call, Block Out Of Area Calls, Block Unknown Call, Block Unwanted Call, Caller Id, Outofarea, Phone Call Blocker, Software, Tapi, Teley, Unknown, Windows

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19	Star Call Manager
	This application makes keeping track of all your Calls - Simple, Easy, and Organized. Track Calls, Follow Ups, Actions Taken, Callers, Details, and each Status. Never misplace or forget about your calls. Check out this ...
	Size: 3.9 MB,  Price: USD $25.00 ,  License: Shareware,  Author: Starre Enterprises, Inc. (starresoft.com)
	Call, Call Manager, Calls, Phone, Phone Call Manager

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20	Advanced Contact Manager Professional
	Advanced Contact Manager is a simple contact management solution for your sales and technical support teams to keep track of your customers, open issues and call and contact history. Advanced Contact Manager is a simple contact management solution for ...
	Size: 5.6 MB,  Price: USD $29.95 ,  License: Shareware,  Author: Xpress Software Inc. (xssoftware.com)
	Contact, Contact Management, Incoming Calls, Outgoing Calls

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21	Advanced Contact Manager Personal
	Advanced Contact Manager is a simple contact management solution for your sales and technical support teams to keep track of your customers, open issues and call and contact history. Advanced Contact Manager is a simple contact management solution for ...
	Size: 5.3 MB,  Price: Free,  License: Freeware,  Author: Xpress Software Inc. (xssoftware.com)
	Contact, Contact Management, Incoming Calls, Outgoing Calls

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22	Advanced Contact Manager Enterprise
	Advanced Contact Manager is a simple contact management solution for your sales and technical support teams to keep track of your customers, open issues and call, email and contact history. Advanced Contact Manager can help your team handle all incom ...
	Size: 6.5 MB,  Price: USD $49.95 ,  License: Shareware,  Author: Xpress Software Inc. (xssoftware.com)
	Contact, Contact Management, Incoming Calls, Incoming Emails, Outgoing Calls, Outgoing Emails

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23	Freo Messenger
	Freo Messenger is a multi protocol instant messenger that works with Windows whose support includes AIM, ICQ, IRC, MSN and Jabber; it also allows you to make use of other popular instant messaging protocols including Gadu-Gadu, Netsend, Skype, Yahoo.
	Size: 2.0 MB,  Price: Free,  License: Freeware,  Author: FreoMessenger (freomessenger.com)
	Free Messenger, Freo Messenger, Instant Messaging, Instant Messaging Software, Instant Messenger Client, Multi Protocol Instant Messenger, Multiple Protocols Support Messenger

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24	FLASH SIP SOFTPHONE TO WEB PAGE
	NET SDK allows to develop Flash SIP softphone using Javascript for adding it to web applications to make web to SIP voice calls. The sample program is based on MediaGateway SDK that is part of Ozeki SIP SDK. The softphone can be extended. Ozeki VoIP ...
	Size: 18.6 MB,  Price: USD $697.00 ,  License: Shareware,  Author: FLASH SIP SOFTPHONE TO WEB PAGE (voip-sip-sdk.com)
	.net Sdk, Flash Client, Flash Phone, Flash Sdk, Flash Sip Softphone, Flash Softphone, Ivr Sdk, Sip Sdk, Sip Softphone, Softphone Sdk, Voip Sdk, Web To Sip Calls

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25	Smart Phone Recorder
	Smart Phone Recorder can record your phone calls at an incredible compression rate of 3.7MB/Hour into windows wave files using your computer's voice modem. Smart Phone Recoeder can record your phone calls at an incredible compression rate of 3.7MB/Hour ...
	Size: 717.8 KB,  Price: USD $49.95 ,  License: Shareware,  Author: Kengolf.com Inc. (kengolf.com)
	Answering Machine Software, Caller Id, Record Phone Call, Record Telephone Modem, Voice Modem